https://community.intel.com/t5/Graphics/Updating-Drivers/m-p/1565385#M130067 <P>Hello</P><P>&nbsp;</P><P>I am hoping someone may be able to help me. I have just downloaded photoshop on my laptop but I am getting the error message that I need to update my drivers. The driver is Intel(R) HD Graphics 5300. The date for this driver is&nbsp;16/08/2018 I have tried updating the driver via windows and direct from the intel website but it says "<SPAN>A customized computer manufacturer driver is installed on your computer. The Intel Driver &amp; Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact&nbsp;</SPAN><A href="https://www.dell.com/support/home/us/en/04/products/?app=drivers" target="_blank" rel="noopener">Dell</A><SPAN>&nbsp;for the latest driver for your computer."</SPAN></P><P>&nbsp;</P><P><SPAN>Im a complete beginner with computers so I really have no clue what to do next.</SPAN></P><P>&nbsp;</P><P><SPAN>Thanks in advance.</SPAN></P><P>&nbsp;</P><P><SPAN>Jade</SPAN></P> Tue, 23 Jan 2024 11:34:02 GMT Jade1 2024-01-23T11:34:02Z https://community.intel.com/t5/Graphics/Updating-Drivers/m-p/1565385#M130067 <P>Hello</P><P>&nbsp;</P><P>I am hoping someone may be able to help me. I have just downloaded photoshop on my laptop but I am getting the error message that I need to update my drivers. The driver is Intel(R) HD Graphics 5300. The date for this driver is&nbsp;16/08/2018 I have tried updating the driver via windows and direct from the intel website but it says "<SPAN>A customized computer manufacturer driver is installed on your computer. The Intel Driver &amp; Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact&nbsp;</SPAN><A href="https://www.dell.com/support/home/us/en/04/products/?app=drivers" target="_blank" rel="noopener">Dell</A><SPAN>&nbsp;for the latest driver for your computer."</SPAN></P><P>&nbsp;</P><P><SPAN>Im a complete beginner with computers so I really have no clue what to do next.</SPAN></P><P>&nbsp;</P><P><SPAN>Thanks in advance.</SPAN></P><P>&nbsp;</P><P><SPAN>Jade</SPAN></P> Tue, 23 Jan 2024 11:34:02 GMT https://community.intel.com/t5/Graphics/Updating-Drivers/m-p/1565385#M130067 Jade1 2024-01-23T11:34:02Z https://community.intel.com/t5/Graphics/Updating-Drivers/m-p/1565386#M130068 <P>The message means exactly what it says.&nbsp;&nbsp; Dell has installed a customized driver and is blocking the later Intel GENERIC driver.</P><P>You can override this, but chances are Photoshop will still not run.</P><P>&nbsp;</P><P>Doc (not an Intel employee or contractor)<BR />[Maybe Windows 12 will be better]</P> Tue, 23 Jan 2024 11:38:37 GMT https://community.intel.com/t5/Graphics/Updating-Drivers/m-p/1565386#M130068 AlHill 2024-01-23T11:38:37Z