topic Re: Intel HD Graphics 5500 drivers update screen goes black 2024 edition in Graphics

Intel HD Graphics 5500 drivers update screen goes black 2024 edition

LukasBink — Sat, 20 Apr 2024 19:20:48 GMT

When updating to the latest Intel HD Graphics 5500 drivers my laptop crashes, forcing me to restart and after reboot my screen goes black and once pc is idle it shows me no flickering but when i open any app it starts flickering again.

I have tried uninstall/reinstall but, still same issue. I also tried to do advanced recovery thinking that might fix (several times)

I am using an HP Pavilion Notebook - 15-p204na

BIOS - Up To Date

Firmware - Up To Date

Windows Updates - not a problem.

PLEASE HELP!!

Re: Intel HD Graphics 5500 drivers update screen goes black 2024 edition

Stefan3D — Sun, 21 Apr 2024 12:25:29 GMT

Go to

https://www.intel.com/content/www/us/en/download/18369/intel-graphics-driver-for-windows-15-40.html

Try previous versions from the pull-down menu.

Re: Intel HD Graphics 5500 drivers update screen goes black 2024 edition

LukasBink — Sun, 21 Apr 2024 20:44:45 GMT

Unfortunately, it didn't help me fix it. I don't know what could be the problem here. The screen still gets black flickering even with lower versions from 15.40

Re: Intel HD Graphics 5500 drivers update screen goes black 2024 edition

n_scott_pearson — Sun, 21 Apr 2024 22:00:26 GMT

Have you tried doing a clean install of the driver? That is, with Internet access fully disabled, uninstall the existing driver, reboot and then install the new driver.

Hope this helps,

...S

Re: Intel HD Graphics 5500 drivers update screen goes black 2024 edition

LukasBink — Mon, 29 Apr 2024 19:17:28 GMT

Yes i've tried doing it with DDU on Safe Mode but apparently that didn't help either. Also i have checked that all the cables are connected fine when I unmounted the keyboard part to get into the motherboard and stuff like that but still. I'm trying everything from Youtube but noone has my laptop.

Re: Intel HD Graphics 5500 drivers update screen goes black 2024 edition

LukasBink — Thu, 02 May 2024 06:19:30 GMT

That's my specs so far (view the .txt file down below). I don't know if I mentioned this but everytime I try to install any of Intel HD Graphics 5500 my screen goes black but I can move my cursor. The graphics is integrated into my motherboard aswell. Any chances that it's not the issues with the graphics but with HDD?

Re: Intel HD Graphics 5500 drivers update screen goes black 2024 edition

VitoC — Thu, 11 Dec 2025 15:21:28 GMT

Just to let you all know what worked for me in a problem similar to this one, with the same gpu driver and windows 10. I was about to give up, but then I started messing with the intel HD graphics panel in Control Panel. In doing so I found a power settings tab, in it another tab related to power settings using the battery. In this last tab the last option is one that messes with the power related to the screen, just disable it. If confused by my English look at pictures.