topic Regards Intel(R) HD Graphics 4000 2nd display in Graphics

Regards Intel(R) HD Graphics 4000 2nd display

Naveendhiran — Thu, 25 Apr 2024 07:04:10 GMT

Hi Teams,

I'm having struggle to connect laptop to external display which has resolution (1920x1080 @ 60 refresh rate).

Laptop specs:-

Model - Toshibha (Portege r930) - 1CZ

Processor - Intel(R) Core(TM) i5-3340M CPU @ 2.70GHz

GPU - Intel(R) HD Graphics 4000

I've noticed that there is no custom resolution settings option on intel grapics property.

For build-in display it has 1366x768 resolution.

I've saved the report at the time of external monitor connected, and i attched that also.

Re: Regards Intel(R) HD Graphics 4000 2nd display

n_scott_pearson — Thu, 25 Apr 2024 20:44:11 GMT

Unfortunately, I cannot remember what the capabilities of the old Graphics Control Panel app were; it's simply been too long. Have you tried using the Advanced control page instead of the Basic?

A lot of older laptops locked the resolution of all displays to that of the embedded display. This may be contributing for your issues.

...S

Re: Regards Intel(R) HD Graphics 4000 2nd display

Naveendhiran — Fri, 26 Apr 2024 16:04:54 GMT

Yes, in Advanced option custom display resolution able to set. But Screen came as black. No output through HDMI.

Screen blinking occuring and most of the time black sceen. If i play any video its sound came on monitor. Half working.

But i have get output through VGA cable. But its resolution about 1366*768.

I tried custom setting but that resolution not available.

Re: Regards Intel(R) HD Graphics 4000 2nd display

n_scott_pearson — Sun, 28 Apr 2024 22:35:24 GMT

You are running iGFX driver build 4358. The latest available is 5161. I suggest you try it.

It doesn't appear that Intel is hosting driver packages for processors this old. I have placed a copy of the 5161 driver package in my share, which you can access from here: https://1drv.ms/f/s!AtacZBU04mo-kKYC-ZscC-c2BlQKiQ.

Hope this helps,

...S

Re: Regards Intel(R) HD Graphics 4000 2nd display

Naveendhiran — Mon, 29 Apr 2024 14:51:57 GMT

Thank you for your suggestion! I've already installed the latest version as you recommended, but unfortunately, I'm still encountering the same error. It seems like there might be another factor contributing to the issue. Do you have any other ideas or suggestions I could explore.

Here i attached dxdiag as .txt.

Re: Regards Intel(R) HD Graphics 4000 2nd display

n_scott_pearson — Mon, 29 Apr 2024 15:02:32 GMT

Well, as I said earlier, a lot of older laptops locked the resolution of all displays to that of the embedded display. If this is the case, there is no getting around it.

...S

Re: Regards Intel(R) HD Graphics 4000 2nd display

Naveendhiran — Wed, 01 May 2024 06:48:40 GMT

Finally, Extended display works fine. 😎

It seems that the embedded display function works fine when connecting via HDMI after restarting the laptop. However, attempting to connect the cable while the laptop is already running results in failure to establish a connection.

Thanks.

Regards,

Naveendhiran...

Re: Regards Intel(R) HD Graphics 4000 2nd display

n_scott_pearson — Wed, 01 May 2024 19:12:38 GMT

Interesting - and, sadly, not without parallels, I noticed recently that I sometimes have issues with monitor hot plug into Thunderbolt ports on 11th and 12th gen systems. In both cases, it took a reboot for stable and consistent operation. It's unclear whether I should blame Windows or the GFX driver for these issues.

...S