topic Re: There's a problem with the graphics card in Graphics

There's a problem with the graphics card

JinWoong — Sat, 04 May 2024 05:11:02 GMT

This time, I bought an Intel graphics card secondhand.
I was using the basic part well, but I would like to inquire because there is a noise in the edited video when I see a green screen in the video or when editing the video

And I'd like to know where I should visit if I do A/S in Korea

Lastly, it asks you to enter 'serial number/batch number' and 'serial number/stalking ID/SA#' to register the product or check the warranty period. Where can I find these?
I have a QR code and a number starting with 'ADNF' written on the box.

Re: There's a problem with the graphics card

AlHill — Sat, 04 May 2024 11:55:06 GMT

Since you are the second owner of the card, there is no warranty.

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

Re: There's a problem with the graphics card

fahimhabib2605 — Sat, 04 May 2024 13:16:58 GMT

1. Update Intel graphics drivers and ensure proper ventilation to fix video noise.
2. Visit authorized Intel service centers in Korea for A/S.
3. Find serial number/batch number on the product and contact Intel support for SA# assistance.

Re: There's a problem with the graphics card

n_scott_pearson — Sat, 04 May 2024 16:02:12 GMT

If you purchased it secondhand, you have no warranty. The warranty is only valid for the first owner.
Just saying,
...S