topic Re: Sudden FPS Drop in valorant intel irix xe Graphics in Graphics

Sudden FPS Drop in valorant intel irix xe Graphics

Akila-Santhush — Thu, 25 Apr 2024 04:54:07 GMT

I have a problem with my GPU when I play valorant. Past week I play that with almost high graphics and 60-100fps

system specifications are

HP Probook 450 G8

11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz

16GB Ram

512 SSD

Now Its unplayable because fps suddenly drops to 100 to almost 0-5fps in seconds.

* I tried latest and new graphic drivers using DDU

*almost update and rollback windows updates

*re-installed the game

also cpu memory usage almost same as previous.

cpu like 65%

memory like 60%

GPU like 50%

but GPU suddenly drop 0% from that value.

please suggest me support.

Re: Sudden FPS Drop in valorant intel irix xe Graphics

VonM_Intel — Thu, 16 May 2024 06:01:52 GMT

Hi, Akila-Santhush.

Thank you for posting in our Community.

Given your system specifications, including an 11th Gen Intel Core i7 processor, 16GB of RAM, and a 512GB SSD, your setup should be capable of handling the game smoothly.

I would like to inform you that since this is a known issue, Intel is currently investigating this issue and as a workaround, turn on the Vignette option in the game settings to reduce stuttering. You may refer to this article:

Valorant* stutters and has low FPS (Frames per Second) with Intel® Arc™ Graphics

This issue is being discussed on this Community thread.

Moreover, knowing your processor, RAM, and OEM device is a good start, but I could still use more information about your system configuration. Please run the Intel SSU report and share the results with me so I can verify details such as OS build, driver version, errors logged at the system level, etc.

Looking forward to your response. Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

Re:Sudden FPS Drop in valorant intel irix xe Graphics

VonM_Intel — Wed, 22 May 2024 08:42:08 GMT

Hi, Akila-Santhush.

I trust you're doing well.

I have not heard back from you, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician

Re: Sudden FPS Drop in valorant intel irix xe Graphics

Akila-Santhush — Wed, 22 May 2024 10:16:29 GMT

I turned on vignette as well. its not working.

Re: Sudden FPS Drop in valorant intel irix xe Graphics

Akila-Santhush — Wed, 22 May 2024 10:18:30 GMT

Also SSU not installing in my device. so i used older version.