topic Re: Intel UHD 639 Graphics - Problem updating my drivers (Using google translator) in Graphics

Intel UHD 639 Graphics - Problem updating my drivers (Using google translator)

wintrz — Sun, 16 Jun 2024 00:18:47 GMT

I've been trying to update my graphics drivers for a while now, but when I try to do so I get an error saying there was an "error installing", I don't have a screenshot of this now because I get the following error, saying I can't scan.

I sent an email where they told me to use the "system support utility" I suppose to be able to see the data on my computer, but I don't know where to send it.

Re: Intel UHD 639 Graphics - Problem updating my drivers (Using google translator)

LeonWaksman — Sun, 16 Jun 2024 09:19:18 GMT

In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan (check "Everything") and save the results. The .txt file with the results please attach to your post.

Leon

Re: Intel UHD 639 Graphics - Problem updating my drivers (Using google translator)

wintrz — Sun, 16 Jun 2024 18:45:39 GMT

Heres the .txt file, thank you for the response !

Re: Intel UHD 639 Graphics - Problem updating my drivers (Using google translator)

LeonWaksman — Sun, 16 Jun 2024 19:51:06 GMT

You have tried to update your graphics driver using Intel DSA application. I suggest that you should do this manually. Download the latest version of the Intel® Graphics Driver 31.0.101.2128 and double click on the downloaded .exe file. Follow the on screen instructions. Additional explanation here.

Leon