topic Re: Display driver stopped responding and has recovered , in both windows 8.1 and 10 in Graphics

Display driver stopped responding and has recovered , in both windows 8.1 and 10

yalsa — Fri, 07 Aug 2015 15:10:19 GMT

i have a problem with my laptop , i hope someone have the solution , when i received the laptop with windows 8,1 there was a very very annoying problem , the screen freeze for a second then a message show me this :Intel driver stopped responding and recovered ,

i tried everything , uninstalling , install the new drivers , updating bios , and nothing works , so i made the windows 10 upgrade , and the problem still here , is there any solution for this ? thanks .

OS : windows 10

CPU : Intel i7-5700HQ , intel hd graphics 5600 .

driver version : 10.18.15.4256

RAM : 16GB DDR3

GPU : nVidia GeForce GTX 970M

Re: Display driver stopped responding and has recovered , in both windows 8.1 and 10

Kevin_M_Intel — Tue, 11 Aug 2015 23:48:40 GMT

Hello Yazan,

The computer you have requires a special driver since it uses hybrid Graphics so there may be a driver conflict causing this problem. Here you can get more information about switchable graphics systems:

http://www.intel.com/support/graphics/sb/CS-031103.htm http://www.intel.com/support/graphics/sb/CS-031103.htm

You can try the driver from our side but this is a generic driver for your computer so my best recommendation is to contact the Computer Manufacture so they can guide and provide you with the driver.

Kevin m