topic Re: Intel® Driver & Support Assistant Scan Failure in Graphics

Intel® Driver & Support Assistant Scan Failure

displayname9 — Thu, 18 Jul 2024 00:42:13 GMT

hello everyone. it's my first post here so i'm sorry if i do anything wrong. Intel® Driver & Support Assistant was working without any problem a couple of hours ago but now when i open it i get a warning: "Failed to scan system for updates. Please click "Refresh Results" to try again." what should i do? thank you.

Re: Intel® Driver & Support Assistant Scan Failure

vanci — Thu, 18 Jul 2024 01:13:56 GMT

I have the same problem...

Re: Intel® Driver & Support Assistant Scan Failure

DRob — Thu, 18 Jul 2024 01:15:44 GMT

Also having the same problem. My system info from Intel SSU attached, any common components?

Re: Intel® Driver & Support Assistant Scan Failure

vanci — Thu, 18 Jul 2024 01:19:58 GMT

Motherboard AsRock (my motherboard is B760 pro D4 wi-fi) Ram - 3200 mhz...

Re: Intel® Driver & Support Assistant Scan Failure

GWR52 — Thu, 18 Jul 2024 13:48:16 GMT

I have the same problem.

Uninstalling & reinstalling IDSA has not worked.

AMD Ryzen 7 5700X 8-Core / MSI mbd /ARC A750 / 32GB ram/ Win11 pro

SSU attached

Re: Intel® Driver & Support Assistant Scan Failure

displayname9 — Thu, 18 Jul 2024 21:28:04 GMT

well all messages are about having the same problem. there isn't any moderator etc. here who can help us about the problem? some of my system informations are: 12th Gen Intel(R) Core(TM) i5-12450H , GenuineIntel / NVIDIA GeForce RTX 4060 Laptop GPU / Physical Memory (Installed):"32 GB" / Microsoft Windows 11 Home Single Language

Re: Intel® Driver & Support Assistant Scan Failure

displayname9 — Fri, 19 Jul 2024 02:18:11 GMT

hello guys. now i tried to open it again and its working now and i didn't do anything... maybe you wanna try and tell the result.

Re: Intel® Driver & Support Assistant Scan Failure

vanci — Fri, 19 Jul 2024 03:58:24 GMT

It got better for me too without me doing anything. Maybe there was a problem with the server. But the fact is that everything is fine now.

Re: Intel® Driver & Support Assistant Scan Failure

GWR52 — Fri, 19 Jul 2024 06:49:43 GMT

All working fine this morning.

Without any other information it looks like they have fixed / rolled back something on their server side.