topic Intel Arch Driver problem with extras in Graphics

Intel Arch Driver problem with extras

Mustafa7 — Mon, 05 Aug 2024 08:48:18 GMT

Extras get stuck while loading. I waited for 1 hour, but nothing happened again. What should I do?

Re:Intel Arch Driver problem with extras

JedG_Intel — Fri, 23 Aug 2024 07:36:16 GMT

Hello Mustafa7,

Thank you for posting at Intel Community Forums

For me to properly address this concern, please share the following details:

1.What was the previous driver that was working for you?

2.Did you have issues with the previous driver?

Additionally, to have a better understanding of your system components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

We hope to hear from you soon!

Best regards,

Jed G.

Intel Customer Support Technician

Re:Intel Arch Driver problem with extras

JedG_Intel — Wed, 28 Aug 2024 03:21:23 GMT

Hello Mustafa7,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

Re:Intel Arch Driver problem with extras

JedG_Intel — Mon, 02 Sep 2024 03:08:09 GMT

Hello Mustafa7,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician