topic Re: Latest Intel ARC graphics driver version is getting rolled back to older one in windows update in Graphics

Latest Intel ARC graphics driver version is getting rolled back to older one in windows update

shapawar — Wed, 07 Aug 2024 08:21:29 GMT

Hello,

I recently bought an Lenovo IdeaPad Slim 5 AI PC built with an Intel Core Ultra 5 125H CPU that includes Intel Arc graphics.

I have observed very slow performance working with citrix workspace remote session.

To resolve this, I have update Intel Arc Driver version to latest which is 31.0.101.5768 but this version is getting rolled back to 31.0.101.5522 with windows update of Intel Corporation - Display - 31.0.101.5522 update.

Please assist on why old version is getting pulled up by windows update and how this can be avoided.

Re: Latest Intel ARC graphics driver version is getting rolled back to older one in windows update

someguyhavework — Wed, 07 Aug 2024 12:48:17 GMT

What is the current version? Of your OS? It seems you updated drivers that is intended for 21H2 and 22H2? If windows update is forcing the driver to older version there might be a compatibility issue with the 23H2 framework

Re: Latest Intel ARC graphics driver version is getting rolled back to older one in windows update

shapawar — Wed, 07 Aug 2024 17:33:44 GMT

Current version of OS is 23H2 and build is 22631.3958

Re: Latest Intel ARC graphics driver version is getting rolled back to older one in windows update

AlHill — Wed, 07 Aug 2024 17:49:11 GMT

Download and install the driver you want.

Reboot

Then, immediately run the microsoft wushowhide utility (attached) and block/hide the driver you do not want.

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

Re: Latest Intel ARC graphics driver version is getting rolled back to older one in windows update

AI_IA — Wed, 07 Aug 2024 21:20:12 GMT

I had the same problems before getting the new ARC update. What i did was to go to device manager to display adapters - right click on your graphic card - properties - go on driver tab - and click on roll back driver

This will roll back to the last version u had installed which in your case ig it was the new update and it never goes back to an older version.

Re: Latest Intel ARC graphics driver version is getting rolled back to older one in windows update

shapawar — Wed, 11 Sep 2024 05:25:00 GMT

Yes, this works with roll back to previous version but somehow after couple of day Intel Driver & Support Assistant downloads older version and need to perform manual rollback again

Re: Latest Intel ARC graphics driver version is getting rolled back to older one in windows update

LT7879 — Wed, 11 Sep 2024 05:41:10 GMT

I have the same condition, what i did was that after windows installed the older version, I go to device manager display-right click on your graphic card - properties - go on driver tab - update driver - browse my computer for drivers - let me pick from xxxx - and choose the latest version.