topic Re: "WARNING: Known issues with graphics driver" in Graphics

"WARNING: Known issues with graphics driver"

Aspect — Tue, 13 Aug 2024 07:52:03 GMT

I tried everything.

I installed this game called: Hogwarts Legacy, and it requires me to update my graphics driver or else it will crash (I can't get the game to launch). The warning pops up before the game attempts to launch and crashes a few seconds later, I looked into DSA, it told me that my drivers were up to date, but the warning stated that my version was outdated and it recommended me 31.X.XX.XXX (X = I forgot the number). Tried DSA, tried installing a new driver, did everything related on the Support page. My driver is "Intel® HD Graphics Family". My last resort is here.

{Error message}

Windows Update also stated everything was up to date and that my pc isn't compatible with Windows 11. (if that helps)

What can I do? Do I have to buy an entirely new computer?

Re: "WARNING: Known issues with graphics driver"

AlHill — Tue, 13 Aug 2024 09:36:09 GMT

What is your processor model number?

Are you a laptop or desktop?

Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

Re: "WARNING: Known issues with graphics driver"

Aspect — Tue, 13 Aug 2024 13:39:34 GMT

1. i5-4300U

2. Laptop (Thinkpad)

Re: "WARNING: Known issues with graphics driver"

SJack2 — Tue, 13 Aug 2024 19:41:15 GMT

For this game, yes.

You don't meet minimum spec.

Hogwarts Legacy - PC SPECS

The 31 series driver is for 6th Gen upwards and you are 4th Gen.

The game is telling you to upgrade to a driver that isn't for your hardware; it's a simple version check without context. Poor from the developer.