topic Re:Can't download Intel Drivers Assistant in Graphics

Can't download Intel Drivers Assistant

Chaven_ — Sun, 28 Jul 2024 15:03:49 GMT

Hi, when i try to download the Drivers Assistant it bring me on a white page with this :

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error>

<Code>AccessDenied</Code>

<Message>Access Denied</Message>

<RequestId>2DPPGQMNNZFXK54P</RequestId>

<HostId>O5zy/Egl7f3nsmIijikCT97S2WuM06vf9RqNyT4Sh7+Mvjo0nXzSBj/73oUK/cpur7hEbPUEHuw=</HostId>

</Error>

Anyone know what i can do ? I've tried with Edge et Chrome

Thank's

Re:Can't download Intel Drivers Assistant

RandyT_Intel — Mon, 26 Aug 2024 07:42:57 GMT

Hello Chaven_,

The “Access Denied” error message you encountered when trying to download the Intel Driver & Support Assistant (DSA) suggests that there might be a permissions issue or a problem with the server hosting the download. This can happen due to various reasons, such as browser settings or issues in network restrictions.

Sometimes, cached data can cause issues with accessing certain web pages. Clear your browser’s cache and cookies and try downloading the DSA again. Ad-blockers or other browser extensions might interfere with the download. Disable all extensions and try accessing the download page again.

Randy T.

Intel Customer Support Technician

Re:Can't download Intel Drivers Assistant

RandyT_Intel — Wed, 04 Sep 2024 06:11:18 GMT

Hello Chaven_,

I hope you had the opportunity to review the information I posted. At your earliest convenience, please let me know so we can determine the best course of action to resolve this matter efficiently.

Randy T

Intel Customer Support Technician

Re: Re:Can't download Intel Drivers Assistant

Chaven_ — Wed, 04 Sep 2024 20:35:17 GMT

Hello Randy, sorry i didn't saw your first answer.

I did nothing and i could finally download the app and run it few days later. I've no idea what happened.

But thank you for your answer.

Have a good day.

Re:Can't download Intel Drivers Assistant

RandyT_Intel — Thu, 05 Sep 2024 04:49:33 GMT

Hello Chaven_,

I’m glad to hear that you are able to use the application. I will now close this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Thank you,

Randy T

Intel Customer Support Technician