topic Re: [ARC A770M] Rendering Error occurred when Ray tracing has truned on in Black Myth: Wukong in Graphics

[ARC A770M] Rendering Error occurred when Ray tracing has truned on in Black Myth: Wukong

animefans_xj — Fri, 23 Aug 2024 05:37:05 GMT

Rendering Error occurred when Ray tracing has truned on in Black Myth: Wukong

当在【黑神话:悟空】中开启光线追踪时，渲染发生错误

Subsystem: Intel NUC12SNKi72

Memory: 16GiB DDR4 3200MHZ * 2

Intel ARC Driver version: 32.0.101.5971

你可以在此找到录制的视频

Video here: https://youtu.be/NBGOEYh7w1g

Screenshot:

Re: [ARC A770M] Rendering Error occurred when Ray tracing has truned on in Black Myth: Wukong

JeanetteC_Intel — Fri, 30 Aug 2024 10:52:56 GMT

Hello animefans_xj,

请注意，我只能用英语为您提供支持。我使用了网络翻译工具来翻译此回复，因此，可能会有一些不准确的翻译。今后，我将用英文回复您。

Thank you for posting in Intel Communities.

I'll check on this and will post an update once it's available.

Best regards,

JeanetteC.

Intel® Customer Support Technician

Re: [ARC A770M] Rendering Error occurred when Ray tracing has truned on in Black Myth: Wukong

animefans_xj — Sun, 01 Sep 2024 11:28:12 GMT

No problem.

this topic is already written in english.

some text which written in chinese is just used to help chinese member read this topic more easily.

Re:Ray tracing issues on Intel ARC A770M and Black Myth: Wukong

JeanetteC_Intel — Sun, 08 Sep 2024 11:34:31 GMT

Hello animefans_xj,

Please proceed with a clean installation of the latest Intel® Graphics Driver 32.0.101.5989 for Intel® Arc™ A-Series Graphics. If the issue persists, please proceed with the steps using Display Driver Uninstaller (DDU).

Let me know how it goes.

Best regards,

JeanetteC.

Intel® Customer Support Technician

Re:Ray tracing issues on Intel ARC A770M and Black Myth: Wukong

JeanetteC_Intel — Sun, 15 Sep 2024 14:12:20 GMT

Hello animefans_xj,

Good day!

I'm following up to check whether you have had the chance to review our prior correspondence. If you have, kindly acknowledge receipt and do not hesitate to reach out if there are any aspects you'd like to discuss or require further explanation on.

Best regards,

Jeanette C.

Intel® Customer Support Technician

Re:Ray tracing issues on Intel ARC A770M and Black Myth: Wukong

JeanetteC_Intel — Sun, 22 Sep 2024 13:47:42 GMT

Hello animefans_xj,

As I have not heard from you for the past few days, I will proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician

Re: Re:Ray tracing issues on Intel ARC A770M and Black Myth: Wukong

animefans_xj — Sun, 03 Nov 2024 09:48:12 GMT

Today, I tested 101.6078 driver , and look likes the issues has been worked out. Tks.