Driver update not showing

Mario08 — Tue, 23 Jul 2024 09:43:38 GMT

Hallo,

my pc is a HP ProOne 440 G5 23.8-in All-in-One, running windows 11, 64-bit, 23H2.

Using Driver Easy to update my drivers, I've found that the software detetected a driver update for

Intel(R) UHD Graphics 630, precisely version 31.0.101.2128, which is not detected by Intel DSA.

The driver version actually running is the 31.0.101.2125.

Should I update to the new version or better wait until DSA suggests a new one?

Regards

Mario

Re:Driver update not showing

DeancR_Intel — Mon, 26 Aug 2024 05:03:09 GMT

Hi Mario08,

Apologies for the delay in my response.

Just to inform you that we supply generic versions of graphics drivers for general purposes. Computer manufacturers might have changed the features, incorporated customizations, or made other changes to the graphics driver software or software packaging. To avoid potential installation incompatibilities, we recommend that you check first with your computer manufacturer and use the driver software provided by them.

Here's the link for reference:

HP ProOne 440 G5 23.8-in All-in-One Business PC Software and Driver Downloads | HP® Support

I recommend doing clean install of the driver.

Execute a Clean Installation During Driver Installation

Click the .exe to initiate the driver installation.
Agree to the Intel Software License Agreement.
Click the checkbox to Execute a clean installation.
1. A clean installation removes all old drivers and restores Intel settings to the default value
Click Start to begin the install.
Reboot the system if prompted.

If the above method cannot resolve the issue, try to use Display Driver Uninstaller to uninstall the graphics driver first, refer to:

How to Use the Display Driver Uninstaller (DDU) to Uninstall an Intel® Graphics Driver

Additional information

If you do not see the Execute a clean installation checkbox during the driver installation, follow the steps below to perform a manual clean installation.

Uninstall and Install the Graphics Driver

Disconnect from the internet to make sure the driver will not be automatically updated by Windows.
Go back to the Intel Graphics entry in the Device Manager.
Right-click Intel Graphics and click Uninstall.
In the device removal dialog box, check Delete the driver software for this device and click OK.
Restart the computer after the uninstallation is complete.
Open the Device Manager.
Expand the Display adapters section again.
If no older drivers are stored in the system, the graphics controller in Device Manager should now be listed as Microsoft Basic Display Adapter, Standard VGA Graphics Adapter or similar. If not, repeat steps 2 through 5.
Reboot the computer when prompted.

Here's the link for your reference

Clean Installation of Intel® Graphics Drivers in Windows*

Best regards,

Dean R.

Intel Customer Support Technician

Re: Driver update not showing

DeancR_Intel — Mon, 02 Sep 2024 22:59:43 GMT

Hi Mario08,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards,

Dean R.

Intel Customer Support Technician

Re:Driver update not showing

DeancR_Intel — Fri, 06 Sep 2024 05:57:44 GMT

Hi Mario08,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Dean R.

Intel Customer Support Technician

topic Re: Driver update not showing in Graphics

Driver update not showing

Re:Driver update not showing

Execute a Clean Installation During Driver Installation

Uninstall and Install the Graphics Driver

Re: Driver update not showing

Re:Driver update not showing