topic Error in graphics card in Graphics

Error in graphics card

FOXXa — Sun, 20 Oct 2024 11:11:48 GMT

In the Event Viewer It lists 2 errors. "Intel(R) UHD Graphics 630"

it says like this

Device PCI\VEN_8086&DEV_3E91&SUBSYS_D0001458&REV_00\3&11583659&0&10 had a problem starting.

I have Scanned with the system utility.

-- Both errors say the same thing.

Re: Error in graphics card

LeonWaksman — Sun, 20 Oct 2024 13:06:38 GMT

In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan (check "Everything") and save the results. The .txt file with the results please attach to your post.

Leon

Re:Error in graphics card

RobbieR_Intel — Thu, 24 Oct 2024 03:51:39 GMT

Hello FOXXa,

Thank you for reaching out. Upon checking, you have provided us your SSU Log reports internally, thank you for providing it.

Kindly answer the following questions:

Did you make recent changes to the system?
What troubleshooting steps has been done?
Was this working before?

We look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

Re:Error in graphics card

RobbieR_Intel — Mon, 28 Oct 2024 03:38:16 GMT

Hello FOXXa,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Robbie R.

Intel Customer Support Technician

Re:Error in graphics card

JeanetteC_Intel — Fri, 01 Nov 2024 06:26:31 GMT

Hello FOXXa,

As I have not heard from you for the past few days, I will proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician