topic Re:Core Isolation and igdkmd64.sys Again, This Time on a Surface Pro 4 in Graphics

Core Isolation and igdkmd64.sys Again, This Time on a Surface Pro 4

Tim_Dunn — Sun, 27 Oct 2024 15:14:03 GMT

Description: Unable to turn on Memory Integrity in Windows Security due to incompatible igdkmd64.sys.

Ideal resolution: Release a version of igdkmd64.sys that is compatible with my env.

Additional Data:

igdkmd64.sys

Import date: 3/17/2024

Driver date: 1/11/2016

Driver Version: 20.19.15.4363

Published name: oem101.inf

Surface Pro 4

i5-6300U

4 GB RAM

Windows 11 Pro (via AllowUpgradesWithUnsupportedTPMOrCPU reghack)

Version 23H2

OS build: 22631.1491

All available patches installed

Re:Core Isolation and igdkmd64.sys Again, This Time on a Surface Pro 4

ACarmona_Intel — Thu, 31 Oct 2024 03:31:47 GMT

Hello Tim_Dunn,

Thank you for posting in our communities.

Upon checking your product: Intel® HD Graphics 520 has already been discontinued, which means that Intel Customer Service no longer supports enquiries for it, but perhaps fellow community members have the knowledge to jump in and help.

You may also find the Discontinued Products website helpful to address your request:

https://www.intel.com/content/www/us/en/support/discontinued-products.html

Thank you for understanding.

Best regards,

Carmona A.

Intel Customer Support Technician