topic Re: Graphics Driver Compatibility in Graphics

Graphics Driver Compatibility

Wills_ — Mon, 09 Oct 2023 05:01:16 GMT

I have this laptop {HP EliteBook 840 G4} with the below specs:

Windows 10 Pro 64¹

Intel Core i7-7600U

It currently runs the Intel HD Graphics 620. I'm here to confirm if the Intel® 7th-10th Gen Processor Graphics can run perfectly on this laptop without issue and in what way can it benefit me maybe in terms of performance.

Re:Graphics Driver Compatibility

DeividA_Intel — Tue, 10 Oct 2023 19:12:20 GMT

Hello Wills_,

Thank you for posting on the Intel® communities. I understand you would like to upgrade the graphics of your laptop.

I would like to let you know that the graphics (Intel® HD Graphics 620) are built into the processor hardware (Intel® Core™ i7-7600U Processor) and if you would like to upgrade the graphics part of your laptop, you will need to replace your processor as well.

If you have had a desktop computer, you would have been able to upgrade and-or replace the processor with no issues. However, laptops are not meant to be open and replace their components. If you desire to upgrade your graphics/processor, you must check this request with the manufacturer of the laptop (HP) to confirm if the new CPU will be compatible and supported fir your current laptop.

I recommend you get in contact with HP to discuss if an upgrade is possible and to get the instructions needed to proceed, if possible.

Please keep in mind that this thread will no longer be monitored by Intel.

Regards,

Deivid A.

Intel Customer Support Technician

Re: Graphics Driver Compatibility

intesuxl — Tue, 05 Nov 2024 03:29:39 GMT

Any news Wills?

I know Microsoft Surface Laptop comes with same CPU as an option:

https://support.microsoft.com/en-au/surface/surface-laptop-1st-gen-specs-and-features-30b1b484-4587-928f-ea9a-351d411569af

In i5 processor they include HD Graphics 620, and in i7 processor they sell Iris Plus 640, which performs 60% better.

So if you got 620 graphics with i7, should be able to swap it for 640 graphics, at least.

Re: Graphics Driver Compatibility

AlHill — Tue, 05 Nov 2024 03:44:26 GMT

@intesuxl This is a load of rubbish The OPs processor has HD 620 graphics:

https://ark.intel.com/content/www/us/en/ark/products/97466/intel-core-i7-7600u-processor-4m-cache-up-to-3-90-ghz.html

The latest driver can be found here:

https://www.intel.com/content/www/us/en/download/776137/intel-7th-10th-gen-processor-graphics-windows.html

And, it will still be HD 620 graphics as that is what the processor has. Do not spew such incorrect information.

Moreover, HP may have modified their driver to support their hardware. The Intel generic drive is used at the OPs risk.

Doc (not an Intel employee or contractor)
[Fear and the desire for control are primary motivators for shadow dwellers. ]