topic Re:Game - ELEX II - - ELEX 2 - in Graphics

Game - ELEX II - - ELEX 2 -

Hansdampf — Tue, 19 Nov 2024 15:45:55 GMT

The game - Elex 2 - , Elex II - has red false color.

Re: Game - ELEX II - - ELEX 2 -

JedG_Intel — Mon, 25 Nov 2024 06:34:19 GMT

Hello Hansdampf,

I understand that you have concerns about ELEX II and for me to find a resolution to this, please share the information below.

1. Was the game working fine before?

2. Did you make any recent changes to the system?

3. Is the issue isolated to ELEX II?

4. When does the issue occur (start of the game, mid game)?

5. What game settings are you running?
6. Please attach a photo of the issue.

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I look forward to your response.

Best regards,

Jed G.

Intel Customer Support Technician

Re:Game - ELEX II - - ELEX 2 -

JedG_Intel — Thu, 28 Nov 2024 23:05:54 GMT

Hello Hansdampf,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

Re:Game - ELEX II - - ELEX 2 -

JedG_Intel — Wed, 04 Dec 2024 02:17:37 GMT

Hello Hansdampf,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician