topic Re:Duda sobre drivers in Graphics

Duda sobre drivers

Jahir02 — Mon, 02 Dec 2024 16:29:07 GMT

Hola, tengo una duda sobre la actualización de mis drivers. Intenté actualizarlos desde el Administrador de dispositivos, pero me indica que ya tengo la mejor versión instalada para mi PC. Sin embargo, decidí probar con la aplicación de Intel para actualizar drivers, y me di cuenta de que los que tengo actualmente son del 2019, mientras que la app de Intel me sugiere una versión más reciente del 2024 (Driver 31.0.101.2130).

El driver que tengo instalado ahora es el "26.20.100.6911". Mi procesador es un i5 9300H y mi PC es una Acer Nitro 5 AN515-54.

¿Creen que debería actualizar a la versión más nueva o es mejor quedarme con los drivers actuales?

Gracias de antemano por la ayuda.

Re:Duda sobre drivers

ACarmona_Intel — Mon, 09 Dec 2024 01:18:25 GMT

Hello Jahir02,

Thank you for posting in our communities.

Tenga en cuenta que solo puedo apoyarlo en inglés. He utilizado herramientas de traducción web para traducir esta respuesta, por lo que puede haber una traducción incorrecta.

The one that is currently installed on your system might be the driver from your operating system.

I have checked the driver for your processor or graphics driver from Intel, and currently we do not have any released driver for UHD 630.

If you wanted to update your graphics driver, you may also check your computer manufacturer's website, which is ACER, if they have a newly released driver for your laptop.

Furthermore, we only recommend a graphics update if you have any issues related to your graphics card.

Examples: visual corruption when playing a new game, Windows gives a graphics driver error, and if your computer manufacturer recommends a graphics update.

For more information, you may check out this link: Why Would I Want to Upgrade My Graphics Driver?

To summarize, if you do not encounter any graphics-related issues on your system, I do not recommend that you

update your graphics driver.

Best regards,

Carmona A.

Intel Customer Support Technician

Re:Duda sobre drivers

ACarmona_Intel — Thu, 12 Dec 2024 06:27:48 GMT

Hello Jahir02,

This is only a quick follow-up; I just wanted to check in with you, as I haven't received any feedback from you.

Thank you!

Best regards,

Carmona A.

Intel Customer Support Technician

Re:Duda sobre drivers

ACarmona_Intel — Wed, 18 Dec 2024 06:48:04 GMT

Hello Jahir02,

I would like to know if you have any questions regarding the information that I have provided.

If so, kindly inform me, as I would be glad to assist you.

Best regards,

Carmona A.

Intel Customer Support Technician

Re:Duda sobre drivers

ACarmona_Intel — Thu, 26 Dec 2024 06:27:11 GMT

Hello Jahir02,

I hope you are doing well.

Since I have not heard back from you, I will now be closing our case.

If, in case you are just busy and still needed assistance, please submit a new question on our community: https://community.intel.com/, as this thread will no longer be monitored.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician