topic Re:Arc driver installation failed on Ubuntu 22.04.5 LTS in Graphics

Arc driver installation failed on Ubuntu 22.04.5 LTS

ChrisMa — Mon, 09 Dec 2024 16:23:17 GMT

Hello,

I followed the driver installation instructions (https://dgpu-docs.intel.com/driver/client/overview.html) to install Arc770 driver on Ubuntu 22.04.5 LTS, but throw below error and thus I am not able to successfully execute apt update due to invalid release file.

wget -qO - https://repositories.intel.com/gpu/intel-graphics.key | \
sudo gpg --dearmor --output /usr/share/keyrings/intel-graphics.gpg

gpg: no valid OpenPGP data found.

Linux kernel is 5.15.0-119-generic, any workaround to tackle this issue?

Thanks and best,

Chris

Re:Arc driver installation failed on Ubuntu 22.04.5 LTS

Mike_Intel — Fri, 13 Dec 2024 00:29:27 GMT

Hello ChrisMa,

Thank you for posting in Intel community Forum.

I will do further research on this matter and post the response on this thread once it is available.

Thank you very much for your patience and understanding!

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Arc driver installation failed on Ubuntu 22.04.5 LTS

ChrisMa — Fri, 13 Dec 2024 02:43:12 GMT

Hi Michael,

Thanks for the reply. Recently I'm aware it could be the unsynchronized system time issue which leads to SSL check failure (see below screenshots). I'm asking for internal team to look into it. And I will let you know in case of any findings.

Best,

Chris

Re:Arc driver installation failed on Ubuntu 22.04.5 LTS

Ernesto_C_Intel1 — Mon, 16 Dec 2024 05:53:50 GMT

Hi ChrisMa,

Thank you for sharing the additional information regarding the issue. I've tried to simulate the issue that you've encountered by installing the latest available copy of Ubuntu 22.04.5. Based on my checks, the default version comes with kernel version: 6.8.0-49-generic pre-installed.

Following the instructions from https://dgpu-docs.intel.com/driver/client/overview.html

I was able to install the Arc Graphics driver for an Intel A770 graphics driver with no major issues. Since you're checking internally, I'll move our discussion internally as well.

Regards,

Ernesto C.

Intel Customer Support Engineer

Re: Re:Arc driver installation failed on Ubuntu 22.04.5 LTS

ChrisMa — Mon, 16 Dec 2024 06:25:44 GMT

Hi Ernesto,

Thanks for the updates.

Based on your findings I'm certain this issue is due to other reasons e.g. unsynchronized system time instead of driver issues.

So let me follow up the internally raised case and I think it's fine to close this ticket.

Much appreciated for looking into this.

Best,

Chris

Re:Arc driver installation failed on Ubuntu 22.04.5 LTS

Ernesto_C_Intel1 — Thu, 19 Dec 2024 06:57:43 GMT

Hi ChrisMa,

Thank you for letting me know. I'll go ahead and close this ticket on my end.

Feel free to contact us if you need our assistance.

Regards,

Ernesto C.

Intel Customer Support Engineer

Re: Arc driver installation failed on Ubuntu 22.04.5 LTS

ChrisMa — Tue, 07 Jan 2025 05:18:51 GMT

Hi Ernesto,

Unfortunately I'm still facing this issue although the system time is synchronized. Most probably it's a PUBLIC KEY not signed issue.

(base) sdp@sdp:~$ wget -qO - https://repositories.intel.com/gpu/intel-graphics.key | sudo gpg --yes --dearmor --output /usr/share/keyrings/intel-graphics.gpg (base) sdp@sdp:~$ echo "deb [arch=amd64,i386 signed-by=/usr/share/keyrings/intel-graphics.gpg] https://repositories.intel.com/gpu/ubuntu jammy client" | \ sudo tee /etc/apt/sources.list.d/intel-gpu-jammy.list deb [arch=amd64,i386 signed-by=/usr/share/keyrings/intel-graphics.gpg] https://repositories.intel.com/gpu/ubuntu jammy client (base) sdp@sdp:~$ sudo apt update Hit:1 https://repositories.intel.com/gpu/ubuntu jammy InRelease Get:2 http://security.ubuntu.com/ubuntu jammy-security InRelease [129 kB] Get:3 https://apt.repos.intel.com/oneapi all InRelease [5,680 B] Hit:4 http://archive.ubuntu.com/ubuntu jammy InRelease Err:3 https://apt.repos.intel.com/oneapi all InRelease The following signatures couldn't be verified because the public key is not available: NO_PUBKEY BAC6F0C353D04109 Get:5 http://archive.ubuntu.com/ubuntu jammy-updates InRelease [128 kB] Hit:6 http://archive.ubuntu.com/ubuntu jammy-backports InRelease Reading package lists... Done W: GPG error: https://apt.repos.intel.com/oneapi all InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY BAC6F0C353D04109 E: The repository 'https://apt.repos.intel.com/oneapi all InRelease' is not signed. N: Updating from such a repository can't be done securely, and is therefore disabled by default. N: See apt-secure(8) manpage for repository creation and user configuration details.

So, could you help look into it again, thanks!

Best,

Chris

Re: Arc driver installation failed on Ubuntu 22.04.5 LTS

Martin_HZK — Wed, 19 Mar 2025 04:41:49 GMT

I encounter this issue either!

hzk@xiaoran-x99:~$ sudo apt update [sudo] password for hzk: Hit:1 http://cn.archive.ubuntu.com/ubuntu jammy InRelease Hit:2 http://cn.archive.ubuntu.com/ubuntu jammy-updates InRelease Get:3 http://security.ubuntu.com/ubuntu jammy-security InRelease [129 kB] Hit:4 http://cn.archive.ubuntu.com/ubuntu jammy-backports InRelease Get:5 https://repositories.intel.com/gpu/ubuntu jammy InRelease [15.4 kB] Get:6 https://repositories.intel.com/gpu/ubuntu jammy/unified i386 Packages [64.2 kB] Err:6 https://repositories.intel.com/gpu/ubuntu jammy/unified i386 Packages File has unexpected size (65752 != 64195). Mirror sync in progress? [IP: 192.168.1.233 7890] Hashes of expected file: - Filesize:64195 [weak] - SHA512:2712386f14c8586a3e7997fe6786670c687a26b0843fed250118e83e7b31cb7868854e9394397677e660c41862bdc1f827b876df9605c45fe35bf0a22ccccca5 - SHA256:ac44edde47c39ee7b7b6f70599d5323d80e48609c542c967ccbc7a4a488de850 - SHA1:f7e4e46bdbbdb59725fddb15c714f2d1cf0c1546 [weak] - MD5Sum:5eccd977e571acc69ac010a270149934 [weak] Release file created at: Thu, 06 Feb 2025 16:03:10 +0000 Get:7 https://repositories.intel.com/gpu/ubuntu jammy/unified amd64 Packages [205 kB] Err:7 https://repositories.intel.com/gpu/ubuntu jammy/unified amd64 Packages Fetched 144 kB in 4s (35.5 kB/s) Reading package lists... Done E: Failed to fetch https://repositories.intel.com/gpu/ubuntu/dists/jammy/unified/binary-i386/Packages.gz File has unexpected size (65752 != 64195). Mirror sync in progress? [IP: 192.168.1.233 7890] Hashes of expected file: - Filesize:64195 [weak] - SHA512:2712386f14c8586a3e7997fe6786670c687a26b0843fed250118e83e7b31cb7868854e9394397677e660c41862bdc1f827b876df9605c45fe35bf0a22ccccca5 - SHA256:ac44edde47c39ee7b7b6f70599d5323d80e48609c542c967ccbc7a4a488de850 - SHA1:f7e4e46bdbbdb59725fddb15c714f2d1cf0c1546 [weak] - MD5Sum:5eccd977e571acc69ac010a270149934 [weak] Release file created at: Thu, 06 Feb 2025 16:03:10 +0000 E: Failed to fetch https://repositories.intel.com/gpu/ubuntu/dists/jammy/unified/binary-amd64/Packages.gz E: Some index files failed to download. They have been ignored, or old ones used instead.

When I update it, it just return this error