https://community.intel.com/t5/Graphics/%E6%97%A0%E6%B3%95%E6%AD%A3%E5%B8%B8%E8%BF%9E%E6%8E%A5%E9%9B%B7%E7%94%B5%E8%AE%BE%E5%A4%87/m-p/1649136#M136402 <P>Hello&nbsp;<A href="https://community.intel.com/t5/user/viewprofilepage/user-id/398405" rel="noopener noreferrer" target="_blank">ZHAOYAWHY,</A></P><P><BR /></P><P>I hope you are doing well.</P><P><BR /></P><P>Since we have not heard back from you, I will now be closing our case.</P><P><BR /></P><P>If, in case you are just busy and still needed assistance, please submit a new question on our community: <A href="https://community.intel.com/" rel="noopener noreferrer" target="_blank">https://community.intel.com/</A>, as this thread will no longer be monitored.</P><P><BR /></P><P>Thank you.</P><P><BR /></P><P>Best regards,</P><P>Carmona A.</P><P>Intel Customer Support Technician</P><BR /> Fri, 13 Dec 2024 07:55:08 GMT ACarmona_Intel 2024-12-13T07:55:08Z https://community.intel.com/t5/Graphics/%E6%97%A0%E6%B3%95%E6%AD%A3%E5%B8%B8%E8%BF%9E%E6%8E%A5%E9%9B%B7%E7%94%B5%E8%AE%BE%E5%A4%87/m-p/1646594#M136060 <P>我的CPU是14700k</P><P>主板是<SPAN>ROG MAXIMUS Z790 DARK HERO</SPAN></P><P><SPAN>在安装了雷电控制器后，仍然无法让显示器正常显示，请问是什么问题</SPAN></P> Sat, 30 Nov 2024 05:42:22 GMT https://community.intel.com/t5/Graphics/%E6%97%A0%E6%B3%95%E6%AD%A3%E5%B8%B8%E8%BF%9E%E6%8E%A5%E9%9B%B7%E7%94%B5%E8%AE%BE%E5%A4%87/m-p/1646594#M136060 ZHAOYAWHY 2024-11-30T05:42:22Z https://community.intel.com/t5/Graphics/%E6%97%A0%E6%B3%95%E6%AD%A3%E5%B8%B8%E8%BF%9E%E6%8E%A5%E9%9B%B7%E7%94%B5%E8%AE%BE%E5%A4%87/m-p/1647677#M136190 <P><SPAN style="font-size: inherit;">Hello ZHAOYAWHY,</SPAN></P><P>&nbsp;</P><P><SPAN style="font-size: inherit;">Thank you for reaching out and for providing those information! I understand that you're having issue with your Display while using the Thunderbolt Controller.</SPAN></P><P>&nbsp;</P><P><SPAN style="font-size: inherit;">Kindly answer the following questions to further troubleshoot the issue:</SPAN></P><UL><LI><SPAN style="font-size: inherit;">What is the cable that you are using? Is it a thunderbolt cable or an HDMI Cable?</SPAN></LI><LI><SPAN style="font-size: inherit;">Have you updated your Graphics Driver to the latest Version?</SPAN></LI><LI><SPAN style="font-size: inherit;">What is the specific issue being encountered on your Display?</SPAN></LI><LI><SPAN style="font-size: inherit;">Have you done other troubleshooting steps?</SPAN></LI></UL><P>&nbsp;</P><P>Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: <A href="https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html" rel="noopener noreferrer" target="_blank">How to get the Intel® System Support Utility Logs on Windows*</A>. Please send us the generated SSU.txt file.</P><P>&nbsp;</P><P>I look forward to your response!</P><P>&nbsp;</P><P>Best Regards,</P><P>&nbsp;</P><P>Robbie R.</P><P>Intel Customer Support Technician</P><BR /> Fri, 06 Dec 2024 00:18:55 GMT https://community.intel.com/t5/Graphics/%E6%97%A0%E6%B3%95%E6%AD%A3%E5%B8%B8%E8%BF%9E%E6%8E%A5%E9%9B%B7%E7%94%B5%E8%AE%BE%E5%A4%87/m-p/1647677#M136190 RobbieR_Intel 2024-12-06T00:18:55Z https://community.intel.com/t5/Graphics/%E6%97%A0%E6%B3%95%E6%AD%A3%E5%B8%B8%E8%BF%9E%E6%8E%A5%E9%9B%B7%E7%94%B5%E8%AE%BE%E5%A4%87/m-p/1648320#M136293 <P>Hello ZHAOYAWHY,</P><P><BR /></P><P>I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.&nbsp;</P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Robbie R.</P><P>Intel Customer Support Technician</P><BR /> Mon, 09 Dec 2024 21:16:27 GMT https://community.intel.com/t5/Graphics/%E6%97%A0%E6%B3%95%E6%AD%A3%E5%B8%B8%E8%BF%9E%E6%8E%A5%E9%9B%B7%E7%94%B5%E8%AE%BE%E5%A4%87/m-p/1648320#M136293 RobbieR_Intel 2024-12-09T21:16:27Z https://community.intel.com/t5/Graphics/%E6%97%A0%E6%B3%95%E6%AD%A3%E5%B8%B8%E8%BF%9E%E6%8E%A5%E9%9B%B7%E7%94%B5%E8%AE%BE%E5%A4%87/m-p/1649135#M136401 <P>Hello&nbsp;<A href="https://community.intel.com/t5/user/viewprofilepage/user-id/398405" rel="noopener noreferrer" target="_blank">ZHAOYAWHY,</A></P><P><BR /></P><P>This is only a quick follow-up; I just wanted to check in with you, as we haven't received any feedback from you.</P><P><BR /></P><P>Thank you!</P><P><BR /></P><P>Best regards,</P><P>Carmona A.</P><P>Intel Customer Support Technician</P><BR /> Fri, 13 Dec 2024 07:53:50 GMT https://community.intel.com/t5/Graphics/%E6%97%A0%E6%B3%95%E6%AD%A3%E5%B8%B8%E8%BF%9E%E6%8E%A5%E9%9B%B7%E7%94%B5%E8%AE%BE%E5%A4%87/m-p/1649135#M136401 ACarmona_Intel 2024-12-13T07:53:50Z https://community.intel.com/t5/Graphics/%E6%97%A0%E6%B3%95%E6%AD%A3%E5%B8%B8%E8%BF%9E%E6%8E%A5%E9%9B%B7%E7%94%B5%E8%AE%BE%E5%A4%87/m-p/1649136#M136402 <P>Hello&nbsp;<A href="https://community.intel.com/t5/user/viewprofilepage/user-id/398405" rel="noopener noreferrer" target="_blank">ZHAOYAWHY,</A></P><P><BR /></P><P>I hope you are doing well.</P><P><BR /></P><P>Since we have not heard back from you, I will now be closing our case.</P><P><BR /></P><P>If, in case you are just busy and still needed assistance, please submit a new question on our community: <A href="https://community.intel.com/" rel="noopener noreferrer" target="_blank">https://community.intel.com/</A>, as this thread will no longer be monitored.</P><P><BR /></P><P>Thank you.</P><P><BR /></P><P>Best regards,</P><P>Carmona A.</P><P>Intel Customer Support Technician</P><BR /> Fri, 13 Dec 2024 07:55:08 GMT https://community.intel.com/t5/Graphics/%E6%97%A0%E6%B3%95%E6%AD%A3%E5%B8%B8%E8%BF%9E%E6%8E%A5%E9%9B%B7%E7%94%B5%E8%AE%BE%E5%A4%87/m-p/1649136#M136402 ACarmona_Intel 2024-12-13T07:55:08Z