topic Intel Driver Installation Error Code 0x80070103 in Graphics

Intel Driver Installation Error Code 0x80070103

LarryH — Mon, 23 Dec 2024 18:31:43 GMT

Intel Display/Extension 32.0.101.5768 gives installation error code 0x80070103 even though update history (Windows 11) shows successful installation.

Re: Intel Driver Installation Error Code 0x80070103

LeonWaksman — Mon, 23 Dec 2024 21:03:24 GMT

Please try to download and install the latest Intel® Graphics Driver 32.0.101.101.6253.

Leon

Re: Intel Driver Installation Error Code 0x80070103

LarryH — Mon, 23 Dec 2024 23:28:53 GMT

Unfortunately the problem still exists after installing the latest driver you suggested. Every day now for weeks Windows Update says the driver I indicated in my original post failed to install with 0x80070103 error code. And yet, the Update History says the driver was successfully installed each and every day. Very strange!

Re: Intel Driver Installation Error Code 0x80070103

LeonWaksman — Thu, 26 Dec 2024 15:56:10 GMT

1. Try to run Windows Update Troubleshooter:

Go to Settings > System > Troubleshoot > Other troubleshooters.
Click the Run button next to Windows Update to start the troubleshooter.

2. If the Troubleshooter will not solve the problem, hide this update using Microsoft wushowhide.diagcab Tool.

Leon

Re: Intel Driver Installation Error Code 0x80070103

LarryH — Wed, 01 Jan 2025 15:46:05 GMT

Leon,

Sadly, to no avail, running the Troubleshooter was one of the first things I tried several weeks ago. I have also tried system file checker, clearing the Windows Update cache and other online suggestions as follow-up to running the Troubleshooter. I have not yet tried a clean Windows 11 reinstall since that would entail a lot of customization/application reinstall work.

Nevertheless, I do appreciate your efforts to help resolve this problem.

Larry Heitz

Re: Intel Driver Installation Error Code 0x80070103

BEWhiteford — Wed, 01 Jan 2025 16:00:40 GMT

Hi I just used the steps that Leon suggested. wushowhide.diagcab and now the Retry message does not appear any more.

Re: Intel Driver Installation Error Code 0x80070103

LarryH — Wed, 01 Jan 2025 16:25:56 GMT

Finally!!! Running the wushowhide.diagcab Troubleshooter and then rebooting my system finally got rid of the false install error for the two Intel drivers.

Many thanks,

LarryH

Re: Intel Driver Installation Error Code 0x80070103

Chilisoftware — Thu, 22 May 2025 08:06:13 GMT

No matter how hard I try anything regarding the Windows update status shown below the failure of the extension remains, even if the driver is updated successfully in multiple manners to Intel® Graphics Driver 32.0.101.101.6253.

I have also tried the Intel driver gfx_win_101.6793.exe as well as the Windows utility wushowhide.diagcab to successfully hide it.
I have also updated the NVidia Studio Driver to 576.52 as well and Intel Driver & Support Assistant is good.

Reboots done multiple times.

Computer is a Dell XPS 17 9710 running a Microsoft 11 Pro inline update to 24H2 from Microsoft (Dell wasn't going to update to that but their support ran with the Microsft update) and Dell's utility shows all drivers were up to date.

It still shows the same after all of this....

Re: Intel Driver Installation Error Code 0x80070103

LeonWaksman — Thu, 22 May 2025 09:07:39 GMT

@Chilisoftware

Using the Windows utility wushowhide.diagcab you should hide the 32.0.101.5768 update rather then, the 32.0.101.101.6253.

Run the Windows Update troubleshooter as well.

Leon

Re: Intel Driver Installation Error Code 0x80070103

Chilisoftware — Thu, 22 May 2025 14:57:42 GMT

I did just that at the beginning, as this was a problem early in the year. It re-appeared and I just opened my notes.

It remains the only one listed when running wushowhide.diagcab. Nothing is listed any longer - yet it persists.

Dell is clueless to fix this. It appeared right after they performed an inline 24H2 upgrade - as they seemed to not ever be ready to allow the Dell to move to 24H2 out of 4 other mfr. laptops here had updated months before.

The results attached show the current state regardless of Windows Update, restarts or attempts.

Nothing listed when running wushowhide.diagcab.

Re: Intel Driver Installation Error Code 0x80070103

LeonWaksman — Thu, 22 May 2025 15:16:49 GMT

Did you run the Windows Update troubleshooter as well?

You may try to repair your installation with an in place upgrade . (I suggest use the Option One). All this process will take about a hour and half. Your Windows will be replaced without affecting your application, data and settings.

Leon

Re: Intel Driver Installation Error Code 0x80070103

chilisoftwareFresno — Wed, 17 Sep 2025 07:45:36 GMT

After a return to Dell for haardware problems and returned with a new OS on a new drive this problem persists out of the box on a new Windows 11 Pro with digital license (Microsoft) installed by Dell.

The issue persists now with two different installations of Windows by Dell Factory repair services in Texas. Dell support has been stumped now since August 2025.

Can anyone detail what this package is that keeps failing?

(Dell XPS 17 9710)

Michael