topic Re:“Scale Full Screen” missing from Intel Graphics Command Center in Graphics

“Scale Full Screen” missing from Intel Graphics Command Center

JiRo1 — Sun, 08 Dec 2024 19:26:42 GMT

I used Scale Full Screen to send a 4:3 image (keeping the pixels from the app) to my projector (set to 1:1) displaying and filling on a square screen. I may have to take my HP laptop back to the seller.

Re: “Scale Full Screen” missing from Intel Graphics Command Center

LeonWaksman — Sun, 08 Dec 2024 20:44:10 GMT

Hi @JiRo1

Download and install the Intel Graphics Control Panel to regain the Scale Full Screen option.

Leon

Re: “Scale Full Screen” missing from Intel Graphics Command Center

JiRo1 — Mon, 09 Dec 2024 21:41:33 GMT

Hi LeonWaksman, will this Intel Graphics Control Panel work with Windows 11 OS and Intel Ultra 7 processor?

Thanks,

JiRo1

Re: “Scale Full Screen” missing from Intel Graphics Command Center

JiRo1 — Tue, 10 Dec 2024 21:50:26 GMT

I have a solution, though not ideal.

I found that Intel Graphics Command Center/Scale has two options (Maintain Display Scaling & Custom) from the drop up window when my 2nd display is connected (projector display) with 1600x1200 resolution as set in the Windows/Settings/Display/Scale&Layout - Display Resolution. (I need the 4:3 aspect ratio to transfer my app image to the projector.) But when I lower the resolution to 800x600 (4:3) or to 1024x768 (also 4:3), the Graphics Command Center/Scale now has 5 options: 1) Centered, 2) Stretched, 3) Maintain Aspect Ratio, 4) Maintain Display Scaling, and 5) Custom. (Sometimes when these resolution are selected, "Maintain Display Scaling" option is missing. Don't understand the rhyme of this.)

When I select "Stretched", the projected image goes from 4:3 to 1:1 (projector screen fill ratio user setting) and fills up my square screen. Voila!

So this solution isn't ideal since I can't use the max 4:3 resolution of 1600x1200. So my Intel Case will remain open.

Hope this helps others,

JiRo1

Re:“Scale Full Screen” missing from Intel Graphics Command Center

DeancR_Intel — Sun, 15 Dec 2024 21:58:25 GMT

Hi JiRo1,

Thank you for posting in the Community!

I understand that you have a laptop. Since this is an OEM (Brand) original equipment manufacturer device, please take into consideration that our support may be limited since we are not familiar with the technology, settings, customizations, custom drivers, and features that the OEM has designed and installed your system.

You may look up into these links for your reference:

Scale Options Are No Longer Available After Updating the Intel®...

Error: "Custom Resolution is Not Supported on Internal...

I suggest trying the following from your OEM:

Troubleshooting HP Laptop Screen Display Issues: A Comprehensive Guide

Best regards,

Dean R.

Intel Customer Support Technician

Re:“Scale Full Screen” missing from Intel Graphics Command Center

DeancR_Intel — Fri, 20 Dec 2024 07:50:37 GMT

Hi JiRo1,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards,

Dean R.

Intel Customer Support Technician

Re:“Scale Full Screen” missing from Intel Graphics Command Center

DeancR_Intel — Thu, 26 Dec 2024 03:49:13 GMT

Hi JiRo1,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Dean R.

Intel Customer Support Technician