topic Re:Driver Problem in Graphics

Driver Problem

noach_hw — Sat, 21 Dec 2024 22:09:21 GMT

I am using 12th Gen Intel(R) Core(TM) i5-1235U 1.30GHz.

I am updating the driver in the image I showed below and it is updated.

I do a clean driver update while installing. But when I turn on the computer the next day it goes back to the old version(101.4255). I'm tired of updating the driver every time. I need help.

Re: Driver Problem

MUC — Sat, 21 Dec 2024 22:28:34 GMT

Please try as follows:

Install the latest driver from the Intel download page.
After rebooting the computer, let Windows search for updates. An old Intel driver will be found and installed.
After rebooting the computer again, manually install the latest Intel driver again but without the "clean install" option.
After completing the installation and rebooting, the driver should remain.

Re: Driver Problem

noach_hw — Sat, 21 Dec 2024 22:38:14 GMT

I will download it again as you said, but is there a possibility that it will revert to the old version when I turn on the computer tomorrow morning? Because the driver is already being updated. The problem is that it will revert to the old version.

Re: Driver Problem

LT7879 — Mon, 23 Dec 2024 06:52:54 GMT

Hi @MUC I also have the same issue. Have tried your method in 2 laptops, but after finish installing the latest intel driver, windows update will detect the old one and install the old one.

Re:Driver Problem

JedG_Intel — Fri, 27 Dec 2024 02:41:05 GMT

Hi noach_hw,

I'm following up to check if you require further assistance. Please let me know so I could determine the next best course of action.

Best regards,

Jed G.

Intel Customer Support Technician

Re:Driver Problem

JedG_Intel — Thu, 02 Jan 2025 23:58:16 GMT

Hello noach_hw,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician