https://community.intel.com/t5/Graphics/Intel-Graphics-Driver-does-not-identify-my-system-11th-Gen-Intel/m-p/1653206#M136972 <P>Hello carlosrso,</P><P>&nbsp;</P><P>I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.</P><P>&nbsp;</P><P>Best regards,</P><P>Jed G.</P><P>Intel Customer Support Technician</P><BR /> Mon, 30 Dec 2024 23:40:45 GMT JedG_Intel 2024-12-30T23:40:45Z https://community.intel.com/t5/Graphics/Intel-Graphics-Driver-does-not-identify-my-system-11th-Gen-Intel/m-p/1649642#M136452 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="carlosrso_0-1734309933286.png" style="width: 400px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/61065iD2CA0579FEC8F272/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="carlosrso_0-1734309933286.png" alt="carlosrso_0-1734309933286.png" /></span></P><P>It worked after the instalation but after I restarted the computer it does not identify anything.</P><P>Any Ideas?</P> Mon, 16 Dec 2024 00:46:07 GMT https://community.intel.com/t5/Graphics/Intel-Graphics-Driver-does-not-identify-my-system-11th-Gen-Intel/m-p/1649642#M136452 carlosrso 2024-12-16T00:46:07Z https://community.intel.com/t5/Graphics/Intel-Graphics-Driver-does-not-identify-my-system-11th-Gen-Intel/m-p/1651047#M136633 <P>Hi carlosrso,</P><P><BR /></P><P>Thanks for posting in the community, let me assist you on this matter. First I would like to ask some few question below:</P><P><BR /></P><OL><LI>Can you tell me the exact model of your laptop?</LI><LI>Have you check the clean installation box when updating the driver?</LI><LI>Did you try to use the Display Driver Uninstaller (DDU) to completely uninstall the driver and reinstall it back?</LI><LI>Are there other error messages you encounter?</LI></OL><P><BR /></P><P>Also, to better understand your entire system information, please use the System Support Utility (SSU). This will generate a text file that compiles all your system information. You can follow this link for instructions and send the text file here: <A href="https://www.intel.com/content/www/us/en/support/articles/000008563/ethernet-products.html" rel="noopener noreferrer" target="_blank">Help Guide for the Intel® System Support Utility</A></P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Dhanniel M.</P><P>Intel Customer Support Technician</P><P><BR /></P><BR /> Fri, 20 Dec 2024 03:52:34 GMT https://community.intel.com/t5/Graphics/Intel-Graphics-Driver-does-not-identify-my-system-11th-Gen-Intel/m-p/1651047#M136633 DhannielM_Intel 2024-12-20T03:52:34Z https://community.intel.com/t5/Graphics/Intel-Graphics-Driver-does-not-identify-my-system-11th-Gen-Intel/m-p/1652185#M136828 <P>Hi carlosrso,</P><P><BR /></P><P>I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.&nbsp;</P><P>&nbsp;</P><P>Best regards,</P><P>&nbsp;</P><P>Dhanniel M.</P><P>Intel Customer Support Technician</P><BR /> Thu, 26 Dec 2024 02:08:00 GMT https://community.intel.com/t5/Graphics/Intel-Graphics-Driver-does-not-identify-my-system-11th-Gen-Intel/m-p/1652185#M136828 DhannielM_Intel 2024-12-26T02:08:00Z https://community.intel.com/t5/Graphics/Intel-Graphics-Driver-does-not-identify-my-system-11th-Gen-Intel/m-p/1653206#M136972 <P>Hello carlosrso,</P><P>&nbsp;</P><P>I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.</P><P>&nbsp;</P><P>Best regards,</P><P>Jed G.</P><P>Intel Customer Support Technician</P><BR /> Mon, 30 Dec 2024 23:40:45 GMT https://community.intel.com/t5/Graphics/Intel-Graphics-Driver-does-not-identify-my-system-11th-Gen-Intel/m-p/1653206#M136972 JedG_Intel 2024-12-30T23:40:45Z