topic Re: New Arc Registration Dec 2024 in Graphics

New Arc Registration Dec 2024

Owltiger — Fri, 20 Dec 2024 13:21:50 GMT

I feel silly/dumb even having to type this. I've spent the last half hour trying to register my new Arc card. When I do a search I get three results (all talking about the benefits of registering), none of them to actually register a product. Since I don't normally register CPUs this is the first time I've tried to register a product in the last 20 years. Any suggestions/links would be welcome.

Re:New Arc Registration Dec 2024

Mike_Intel — Thu, 26 Dec 2024 00:20:34 GMT

Hello Owltiger,

Thank you for posting in Intel community Forum.

Before we proceed, please help provide the following details:

What is the brand and model of your Arc product?
When did you purchase the unit?
The links that you are talking about that you searched, is it an Intel link?
Are you using an Intel brand Arc? If not, please provide the brand of the unit.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re:New Arc Registration Dec 2024

Mike_Intel — Tue, 31 Dec 2024 00:59:31 GMT

Hello Owltiger,

I hope this message finds you well.

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

Re: New Arc Registration Dec 2024

Owltiger — Tue, 31 Dec 2024 14:25:39 GMT

Michael

What is the brand and model of your Arc product? Intel Arc B580
When did you purchase the unit? Pre-ordered early in Dec from Newegg, received unit on 12-19-2024
The links that you are talking about that you searched, is it an Intel link? Yes, it was off the registration page
Are you using an Intel brand Arc? If not, please provide the brand of the unit, Yes, it is an Intel brand Arc B580

I'm really confused why this is so hard to do.

Michael Cataldo

Re:New Arc Registration Dec 2024

Mike_Intel — Fri, 03 Jan 2025 02:00:31 GMT

Hello Owltiger,

Thank you for the update.

For Intel products, no need to register them since the markings of the products are in Intel's database.

You can refer to this link for further details about your inquiry. It is said there that Registration is not required to claim warranty or technical support.

https://www.intel.com/content/www/us/en/support/articles/000032908/software.html

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re:New Arc Registration Dec 2024

Mike_Intel — Tue, 07 Jan 2025 23:43:53 GMT

Hello Owltiger,

I hope this message finds you well.

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

Re: New Arc Registration Dec 2024

Mike_Intel — Mon, 13 Jan 2025 01:36:40 GMT

Hello Owltiger,

I hope you are having a good day.

I am sending another follow up to check if you still have questions.

Since we have not heard back from you, I need to close this inquiry.

If you need further assistance, please post a new question as this thread will no longer be monitored.

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician