topic Re:Graphics driver updates for BO6 in Graphics

Graphics driver updates for BO6

Jerry21 — Tue, 31 Dec 2024 13:07:32 GMT

I cannot update my graphics card to meet the minimum requirements to run BO6. the error i am getting is the following.

Your GPU driver version (560.70) does not meet the recommended (566.03) for running Call of Duty BO6.

i have tried sever different drivers and none will install.

Re:Graphics driver updates for BO6

Earl_Intel — Mon, 06 Jan 2025 01:32:49 GMT

Hi Jerry21,

Thank you for posting in the communities!

To better assist you and determine the most appropriate resolution, could you please provide the needed details listed below:

May I know if your system is a laptop or a desktop? if it's a laptop, what is the make and model of it?
Are you using an integrated graphics or Dedicated graphics card to play Black Ops 6?

Kindly run this on your system so that I can also gauge the following peripherals and the driver versions that you have:

Intel® System Support Utility for Windows*

Once finished downloading, open the tool, click on scan (leave the default items checked), click next, then save the system information to a .txt file. Please provide us the .txt file.

Best regards,

Earl E.

Intel Customer Support Technician

Re:Graphics driver updates for BO6

Earl_Intel — Thu, 09 Jan 2025 02:19:57 GMT

Hi Jerry21,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Earl E.

Intel Customer Support Technician

Re:Graphics driver updates for BO6

Earl_Intel — Tue, 14 Jan 2025 02:04:42 GMT

Hi Jerry21,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Earl E.

Intel Customer Support Technician