topic Re: Cannot uninstall Intel Graphics Software in Graphics

Cannot uninstall Intel Graphics Software

Grief — Tue, 07 Jan 2025 00:31:14 GMT

I'm on Windows 11, I navigate to settings -> apps -> Intel Graphics Software -> three dots -> uninstall ->

then I click uninstall button here:

And it brings me this window:

It asks me to navigate to the file C:\Users\%USER%\AppData\Local\Temp\7zS01D2248F\Resources\Extras\IntelGraphicsSoftware_24.50.1001.1_Release.exe, but I don't have this file. If I click 'cancel', it brings the same window again, I click 'cancel' again and it says that it was uninstalled

But it is still there and I cannot remove it.

Re:Cannot uninstall Intel Graphics Software

DeancR_Intel — Thu, 09 Jan 2025 05:53:38 GMT

Hi Grief,

Thank you for posting in the Community!

I suggest doing the following:

Download Display Driver Uninstaller (DDU)< software and extract the file.
Open DDU ****.exe and run extract program.
Reboot into Windows* safe mode. (Refer to Start your PC in safe mode in Windows.)
Go to the DDU extract path and double-click the Display Driver Uninstaller.exe to open DDU.
Click Close in the Options window.
Select device type to GPU and select device to INTEL.
Click Clean and restart or Clean and Shutdown depending on your needs
Wait the software to finish the process and auto reboot Windows to the normal mode or shutdown.

Here's the link for reference:

How to Use the Display Driver Uninstaller (DDU) to Uninstall an...

Let me know if you have other questions

Best regards,

Dean R.

Intel Customer Support Technician

Re: Cannot uninstall Intel Graphics Software

Grief — Thu, 09 Jan 2025 13:35:15 GMT

I solved the problem by downloading the driver and extracting IntelGraphicsSoftware_24.50.1001.1_Release.exe from it using total commander (ctrl+pg down). I was able to select the extracted file after selecting uninstall option in Windows system settings -> Apps.

It's a shame that I need doing either this or something involving safe mode boot just to uninstall the software.

Re:Cannot uninstall Intel Graphics Software [UPDATE PRODUCT]

DeancR_Intel — Tue, 14 Jan 2025 06:55:44 GMT

Hi Grief,

This is well acknowledged; I would like to inform you that I will be not monitoring this thread as it shows that your issue was resolved.

Best regards,

Dean R.

Intel Customer Support Technician

Re: Cannot uninstall Intel Graphics Software

matt78 — Mon, 03 Feb 2025 19:21:20 GMT

how do i install the intel graphics software back after deleing it.

Re: Re:Cannot uninstall Intel Graphics Software

disappointed — Thu, 20 Feb 2025 23:29:07 GMT

Intel suggestion is to buy a third party software to fix their broken software?...I've been happy with my a750 for well over a year now until around 3 weeks ago my software wouldn't open sometimes and now it wont open at all....this is honestly ridiculous and unacceptable

Re: Cannot uninstall Intel Graphics Software

silverace08 — Mon, 20 Oct 2025 07:22:07 GMT

Am having the exact same issue with respect to IntelGraphicsSoftware_25.6.1152.1 but am unable to find the installer through the intel official website, how is this possible?

Re: Cannot uninstall Intel Graphics Software

silverace08 — Mon, 20 Oct 2025 07:25:49 GMT

search the installation file on the official intel drivers & softwares website-for your specific computer/laptop model motherboard/chipset