topic Re:Transparent window on top of solid window in Graphics

Transparent window on top of solid window

PhoenixRisen — Sat, 04 Jan 2025 16:04:42 GMT

Any and all help would be appreciated.

Using an MSI GE66 Raider laptop purchased in 2020.

Operating system Window 11

Intel Core i7-10750H CPU @ 2.60GHz processor

Intel UHD Graphics driver version 26.20.100.7642 and Nvidia GeForce RTX Super driver version 566.36

The last time I had a transparent window on top of a solid window, I rolled back the Intel HD driver and the issue was resolved. That is not working his time, unfortunately.

I am not too savvy either, so I apologize for not being specific enough or using the correct terminology.

Thank you for reading, be well.

Re:Transparent window on top of solid window

RobbieR_Intel — Tue, 07 Jan 2025 06:41:14 GMT

Hello PhoenixRisen,

Thank you for providing information about your system and the issue you're encountering.

To further investigate the issue, kindly answer the following questions:

Were there any recent changes made?
Could you describe the issue further? If possible, kindly take a screenshot.

Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

Re:Transparent window on top of solid window

RobbieR_Intel — Fri, 10 Jan 2025 00:47:23 GMT

Hello PhoenixRisen,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Robbie R.

Intel Customer Support Technician

Re:Transparent window on top of solid window

RobbieR_Intel — Tue, 14 Jan 2025 03:40:52 GMT

Hello PhoenixRisen,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best Regards,

Robbie R.

Intel Customer Support Technician