topic Re:Automation for Intel Graphics Command Center (IGCC) in Graphics

Automation for Intel Graphics Command Center (IGCC)

BranNunya — Wed, 18 Dec 2024 19:05:28 GMT

We need to have the ability to set specific settings for managing the screen through the IGCC on Windows 10/11. We can do this manually through the use of the mouse, but we want to automate this for our enterprise environment. We need the Scale option set to Stretched, in particular, as the Windows built-in functions do not give us the right options.

These are publicly visible systems, that may need to be reimaged, do not have a keyboard attached, and are cumbersome to get into when 100s need to be set. So anything we can do via any method like AutoIT, PowerShell, Python, etc would be awesome. We have tried looking for XML, JSON, or registry keys that are changed when we set this with Process Monitor, but we've come up empty handed.

Is there any kind of API access to IGCC or a location where we can modify the settings? Google, various artificial intelligence, all say no.

Re:Automation for Intel Graphics Command Center (IGCC)

DeancR_Intel — Mon, 23 Dec 2024 22:52:49 GMT

Hi BranNunya,

Thank you for posting in the Community!

Regarding your concerns, I would like to inform you that this an expected behavior if you are running Intel® Graphics Command Center build 1.100.2765.0 or newer. When using the Recommended Screen Resolution for the selected display, only Maintain Display Scaling will be visible. The Custom scaling option will also be available in order to correct overscan.

The remaining scaling options (Centered, Stretched, and Maintain Aspect Ratio) will be revealed when a screen resolution different than the maximum supported resolution or recommended for the selected display is selected.

For testing purposes, please select a different display resolution (not the "Recommended" one) and check if now you can see the Stretched scaling option under the Scale dropdown menu. If you can, then we can say the software is working as expected. For more information, please refer to this link:

Scale Options Are No Longer Available After Updating the Intel® Graphics Command Center

If you have additional inquiries, please let us know.

For your second question, I will look up into this internally and get back to you once I have the necessary information.

Best regards,

Dean R.

Intel Customer Support Technician

Re: Automation for Intel Graphics Command Center (IGCC)

BranNunya — Mon, 23 Dec 2024 23:33:03 GMT

Hi Dean,

We don't have issues with the settings. We can do that manually without issue. However, we are looking to automate this so that post imaging our system will automatically apply the settings. We are experimenting with the registry settings required for this, but would appreciate any documentation or other information in relation to setting this without need the UI.

Thanks!

Brandon

Re:Automation for Intel Graphics Command Center (IGCC)

DeancR_Intel — Thu, 26 Dec 2024 08:53:14 GMT

HI BranNunya,

This is an acknowledgement message for your inquiry, do please wait as this will be investigated internally to be able to provide a resolution to your request. I will get back to you once I have the necessary information.

Best regards,

Dean R.

Intel Customer Support Technician

Re:Automation for Intel Graphics Command Center (IGCC)

DeancR_Intel — Fri, 17 Jan 2025 03:43:29 GMT

HI BranNunya,

Thank you for sharing your feedback. I've raised your concern with the concerned department. Our priority is to target the most popular games and apps to focus our efforts on providing a high quality, stable experience for the broadest set of users. We will continue to improve our software performance and compatibility throughout 2025 and beyond. While we can’t accommodate your request at this time, please watch this article on our website for any possible changes to this situation.

Best regards,

Dean R.

Intel Customer Support Technician