topic Intel Graphics Software Driver Update in Graphics

Intel Graphics Software Driver Update

Mvvfa — Sat, 18 Jan 2025 12:21:19 GMT

So on 17/01/2025, i downloaded the new Graphics Software and updated my Graphics Driver,
i had two options to update one was Normal and Clean Installation of the Driver.
I ended up doing Clean Installation which i now regret doing, as it affected my performance negatively by a lot, i just wanted to know a Solution for this.New Intel Graphics Software

But i already tried to fix it my self.......

First I tried System Restore, Thankfully i had a restore point for the same day 17/01/2025.
But unfortunately it didn't work.
System Restore Error
I then tried to to restore it a few times but it didn't work and i ended up getting the blue screen of death. SAD

Then i Tried to fix it through the Device Manager, by going to a older version

It did kind of worked cuz i restarted and tried to check my game performance on fortnite (Epic games) and it was alot better than before.

this is i guess just a temporary fix but what should i do for a complete fix.
My friend told me to uninstall the driver and install it again.
i don't know what to do please help

Re:Intel Graphics Software Driver Update

RandyT_Intel — Mon, 20 Jan 2025 03:24:26 GMT

Hi Mvvfa,

Thank you for reaching out to us regarding the issue you’re experiencing with your graphics and game performance. To better assist you, I need to gather some additional information. Could you please answer the following questions?

Can you please run the System Support Utility (SSU) and share the logs with me?
May I know the origin of the game (e.g., Steam, Epic Games, etc.)?
Have you updated the game version or any related applications recently?

Initial recommendation that you may try:

Kindly use Display Driver Uninstaller (DDU) before updating to the latest graphics driver
Plugin your system to the nearest wall outlet and retry again the restore point if possible.

Providing this information will help me diagnose the system more accurately and check for available solutions. Thank you for your cooperation, and I look forward to your response.

Best regards,

Randy T.

Intel Customer Support Technician

Re:Intel Graphics Software Driver Update

RandyT_Intel — Wed, 22 Jan 2025 22:17:06 GMT

Hi Mvvfa,

I wanted to follow up regarding the questions and information we shared with you recently. Have you had a chance to review them? Your feedback is invaluable in helping us determine the next best course of action.

Please let me know if you have any thoughts or if there's anything else you need from us.

Looking forward to your response!

Best regards,

Randy T.

Intel Customer Support Technician

Re:Intel Graphics Software Driver Update

RandyT_Intel — Mon, 27 Jan 2025 20:57:02 GMT

Hi Mvvfa,

Since I have not received any response from you, I will proceed with closing this ticket. Please note that this case will no longer be monitored.

If you have any new questions or inquiries, kindly submit another ticket, and we will be happy to assist you.

Best regards,

Randy T.

Intel Customer Support Technician