topic Re:Using ARC studio with new drivers in Graphics

Using ARC studio with new drivers

Iwish4liberty — Fri, 10 Jan 2025 22:37:27 GMT

I have found many here and in others forums saying the ARC studio camera capture being removed is a big deal.

For me, it is also a big deal. I use my camera all the time on my Dell AIO and the studio gives me the options I what, Intel removing it was very short sighted, however, I have found a work around.

If after you download the new driver and software package, run the package as administator, do a custom install and do not remove legacy software.

I have been able to still utilize the camera studio controls now for the last 3 driver renditions.

I get it, this is a PITA, this is, so far, the only way I have found to keep the ARC Studio with camera and capture.

Good luck

Re:Using ARC studio with new drivers

Mike_Intel — Tue, 14 Jan 2025 01:33:32 GMT

Hello Iwish4liberty,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

What is the complete model of your Graphics Controller?
What is the model of your processor?
What is the complete brand and model of your system?
Can you provide the link of the driver or version?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Re:Using ARC studio with new drivers

Iwish4liberty — Thu, 16 Jan 2025 17:51:54 GMT

Graphic controller is just the iRISxe on a 13th gen i7-1355U

in my Dell 24 5421 AIO

The driver is the 32.0.101.6449.

Goint to update to the 32.0.101.6458 today and see if this one still works for me.

Re: Re:Using ARC studio with new drivers

Iwish4liberty — Thu, 16 Jan 2025 18:13:13 GMT

Graphics device ID is A7A1

Now using the 32.0.101.6458 driver still working like I want.

Re:Using ARC studio with new drivers

Mike_Intel — Fri, 17 Jan 2025 05:26:44 GMT

Hello Iwish4liberty,

Thank you for the update.

Let me clarify, did the driver update fixed the issue?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re:Using ARC studio with new drivers

Mike_Intel — Sun, 19 Jan 2025 23:43:29 GMT

Hello Iwish4liberty,

I hope this message finds you well.

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Re:Using ARC studio with new drivers

Iwish4liberty — Mon, 20 Jan 2025 03:01:07 GMT

Michael,

The driver has always worked fine, it is the lack of ARC studio build that is the issue. The latest removed the legacy software which removed the fuctional ARC studio. So I am still not doing a " clean " install, I did a custom install and did not let it remove the legacy software.

Re:Using ARC studio with new drivers

Mike_Intel — Mon, 20 Jan 2025 23:57:30 GMT

Hello Iwish4liberty,

Thank you for the update.

Can you enumerate all of the features that you like to request for me to forward it to the proper team and hopefully they may consider applying it in the future release.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Using ARC studio with new drivers

Iwish4liberty — Tue, 21 Jan 2025 00:12:02 GMT

Michael,

I like the newest driver funtionality, is very good and makes the graphic processor way more stable. The ARC control center with Studio is really all that is lacking.

I know the designers have stopped the build, but for me it is way easier to use when streaming from my built in camera.

It is the one "app" in this that does not require massive memory usage, like has been said, there are 3rd partys like ODS studio and such, but those programs uses a very sizeable amout of memory to work.

For now, I will just keep downloading updated drives as they are released and just keep doing a custom install. Until that option is taken away I guess.

Re:Using ARC studio with new drivers

Mike_Intel — Wed, 22 Jan 2025 00:07:20 GMT

Hello Iwish4liberty,

Thank you for the information provided.

I will do further checking on this matter and post the response on this thread once it is available.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re:Using ARC studio with new drivers

Mike_Intel — Wed, 22 Jan 2025 23:36:23 GMT

Hello Iwish4liberty,

I hope this message finds you well.

We want to thank you for the feedback that you provided. I already forwarded everything to the correct department.

Hopefully they can add those changes in the future. As for the Studio Tab, let me share this link:

https://www.intel.com/content/www/us/en/support/articles/000100252/graphics.html

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician