topic Re: Intel Arc Control is missing while installing Drivers in Graphics

Intel Arc Control is missing while installing Drivers

TareqHossen — Fri, 27 Dec 2024 17:30:23 GMT

Hi there,

I recently installed the Intel Arc A750 GPU on my system and downloaded the necessary drivers (Intel® Arc™ & Iris® Xe Graphics - Windows*) from the official Intel website:
Driver Download Link

However, the Arc Control Panel did not install successfully. I’ve attached a screenshot of the installation process for your reference, as well as my SSU file.

Could you please assist me in resolving this issue? How can I get the Arc Control Panel installed?

Additionally, I would appreciate any tips or recommendations to optimize this GPU for my PC. I primarily use it for productivity tasks, such as working in Adobe Premiere Pro, After Effects, and similar applications.

Thank you so much for your time and support!

Re: Intel Arc Control is missing while installing Drivers

TareqHossen — Sat, 28 Dec 2024 16:16:27 GMT

Could anyone help me out on this please!

Re:Intel Arc Control is missing while installing Drivers

ACarmona_Intel — Thu, 02 Jan 2025 06:13:45 GMT

Hello TareqHossen,

Thank you for posting in our communities.

The Arc control is no longer supported; we have created a new application, Intel Graphics Software, which will replace both the Arc control and IGCC, which means that the Arc control and IGCC features are all in Intel Graphics Software.

Note: In older graphics cards, IGCC will still be supported.

Once your Intel graphics driver has been updated, the Intel graphics software will be installed automatically as it is bundled with the graphics driver.

For more information, please check out this link: Intel® Graphics Software

If you have any questions, please let me know.

Best regards,

Carmona A.

Intel Customer Support Technician

Re: Intel Arc Control is missing while installing Drivers

TareqHossen — Tue, 07 Jan 2025 06:38:52 GMT

Thank you so much. It solved everything now.

Re: Intel Arc Control is missing while installing Drivers

ACarmona_Intel — Fri, 10 Jan 2025 08:52:02 GMT

Hello TareqHossen,

Thank you so much for the update, and you're very much welcome.

I am glad to hear that I was able to help you in some way. Since you will no longer need my assistance, I will now be closing our case today.

And also, you may receive an invitation to take a survey in a few days. I value your feedback and look forward to hearing about your support experience.

Please take the time to complete my survey so I can learn more about you and how I can enhance my shared resources, product development, and customer service.

Best regards,

Carmona A.

Intel Customer Support Technician

Re: Intel Arc Control is missing while installing Drivers

CTaylor — Tue, 21 Jan 2025 17:40:59 GMT

I have updated to the new drivers and software and I no longer have the ability to screen record through the software like I did. How do I capture my screen for recording videos and streaming now?

Re: Re:Intel Arc Control is missing while installing Drivers

Dwayne_Canton — Wed, 05 Feb 2025 08:05:26 GMT

There was an option to enable ReBAR from the application without booting into bios using arc control. I don't see any option where you can do that in the intel graphics software, I just got a new laptop with an integrated arc card and i don't want to boot into the bios.

Re: Re:Intel Arc Control is missing while installing Drivers

RaffiePaws — Wed, 05 Feb 2025 20:13:44 GMT

Good afternoon,

I came across this question and answer, however I have another query directly related to the Intel Graphics Software.

In Arc Control, we used to be able to toggle an overlay with the GPU metrics. This appears to be absent in the new software, is this feature going to be added in at a later date?

I miss my overlay 😞

Thanks

Andrew R