topic Re:Arc b580 in Graphics

Arc b580

Talha2 — Thu, 23 Jan 2025 15:59:31 GMT

Merhaba, bugün Intel Arc b580 ekran kartıyla ciddi bir darboğaz yaşıyorum. İşlemcim Ryzen7 5700g

PUBG çöküyor mu yoksa 2fps mi

Avcının yolu oyunu 15 fps

bu saçmalıkları düzeltin.

Re:Arc b580

VonM_Intel — Fri, 24 Jan 2025 02:36:15 GMT

Hi, Talha2.

Thank you for posting in our Community.

Lütfen size yalnızca İngilizce olarak destek verebileceğimi unutmayın. Bu yanıtı çevirmek için bir web çeviri aracı kullandım, bu nedenle bazı yanlış çeviriler olabilir.

I understand that you’re experiencing significant performance issues with your Intel Arc B580 graphics card, especially with PUBG crashing or running at 2fps and Hunter’s Way running at 15fps. Are you experiencing the bottleneck in all games or just specific ones like PUBG and Hunter’s Way? It helps me identify if the issue is game-specific or more general. What in-game graphics settings are you using (resolution, texture quality, etc.)? Have you tried lowering them to improve performance? As this will help determine if high settings are putting too much load on the GPU.

If you've already taken any steps to resolve this issue before reaching out, please share those details with me so we can avoid repeating any unnecessary actions. Additionally, knowing your GPU and CPU is a good start, but I could still use more information about your system configuration. Please run the Intel SSU report and share the results with me so I can verify details such as OS build, driver version, errors logged at system level, etc.

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

Re:Arc b580

VonM_Intel — Mon, 27 Jan 2025 08:15:32 GMT

Hi, Talha2.

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

Re:Arc b580

VonM_Intel — Wed, 29 Jan 2025 04:30:08 GMT

Hi, Talha2.

I have not heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician