topic Re: Graphic driver 31.0.101.5186 in Graphics

Graphic driver 31.0.101.5186

Coffeeman — Fri, 29 Mar 2024 07:47:01 GMT

I'm back running Intel graphics 31.0.101.3302 again because I could not wake up the monitor with keyboard/mouse, had to restart monitor every time with this driver.

Re: Graphic driver 31.0.101.5186

Stefan3D — Fri, 29 Mar 2024 09:50:14 GMT

Try the four newer drivers that have been released after build 5186

https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html

Re: Graphic driver 31.0.101.5186

Hushpower — Mon, 08 Apr 2024 08:48:25 GMT

Driver 31.0.101.5382 didn't work for me. When I killed the two Intel "Arc" processes that were running in Task Manager, "wake up on mouse" started working again.

Re: Graphic driver 31.0.101.5186

Hushpower — Mon, 08 Apr 2024 12:52:25 GMT

An update: after a couple of restarts, those two "ARC" entries didn't reappear. Then later, one did. But they aren't causing the problem.

After many hibernates and restarts, I'm pretty sure it is the process "Intel Dynamic Application Loader Host Interface" that is causing the problem. If that is killed, the mouse wakes my machine. If that process is running, the machine won't wake to a mouse bump.

Re: Graphic driver 31.0.101.5186

sharga — Mon, 08 Apr 2024 13:06:04 GMT

Just tested it. I stop the process and opened services, set it to disabled and tested it with 1 min and it worked. Thanks

Re: Graphic driver 31.0.101.5186

Hushpower — Tue, 09 Apr 2024 13:41:40 GMT

Another update: I still have the problem. I tried Sharga's idea but that didn't work. I eventually closed down all the Intel processes and I still could not wake the monitor with the mouse.

I am in contact with Intel Support.

Re: Graphic driver 31.0.101.5186

jonemiles — Mon, 03 Feb 2025 20:59:10 GMT

BT or USB devices ?

Open Device Mgr. - "Human Interface Devices" check to see if the "allow the computer to turn off this device to save power" box is checked.

One of the recent updates turned ON all of the HID. Even though my power management system is set to full power high performance never enter sleep mode or shut down, etc.

I could use keyboard or mouse clicks to turn on devices but they were slow to wake up on a new high end build.

Hope this helps someone