topic Re:igfxn stopped responding in Graphics

igfxn stopped responding

debalyne — Tue, 04 Feb 2025 17:20:26 GMT

When I tried to change the value to 1 (from a forum answer), I got an error saying: error writing the value's new contents

Re:igfxn stopped responding

JeanetteC_Intel — Thu, 06 Feb 2025 02:39:14 GMT

Hello debalyne,

Thank you for posting in Intel Communities.

Can you please share from which settings you change the value with, and the link of the forum answer you've followed? Please also share the exact issue you are having with, the reason why you tried changing the settings. Kindly include your system configuration by downloading the Intel® System Support Utility for Windows* software, so I can further check the root cause of this problem. When the download is complete, launch SSU.exe.

Scan: Check the box Everything.
Click Scan.
Review: When finished scanning, click Next.
Click Save (.txt). Attach the log file as you reply.

I will wait for your reply.

Best regards,

JeanetteC.

Intel® Customer Support Technician

Re:igfxn stopped responding

JeanetteC_Intel — Tue, 11 Feb 2025 07:28:09 GMT

Hello debalyne,

I'm following up to check whether you have had the chance to review our prior correspondence. Let me know if you have further clarification on the details that I was asking for.

I hope to hear from you soon.

Best regards,

JeanetteC.

Intel Customer Support Technician

Re:igfxn stopped responding

JeanetteC_Intel — Fri, 14 Feb 2025 07:17:50 GMT

Hello debalyne,

I am waiting for an update regarding the details I requested to further check this issue. However, I have not heard from you for the past few days, so I will proceed in closing this thread.

Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician