topic Re: Problem with HDMI screen in Graphics

Problem with HDMI screen

Antonioqr — Thu, 06 Feb 2025 22:21:04 GMT

I am connected via HDMI to an external LG 1080p 24" screen. I understand that my laptop supports up to 3 screens because it has the Intel Arc 130v, but I can't manage to connect any screen via HDMI. I’ve tested the screen and my HDMI cables with other laptops, and they work fine, so I’m not sure if it’s a problem with the graphics card not sending a signal through the HDMI cable.

Re: Problem with HDMI screen

MUC — Thu, 06 Feb 2025 22:38:26 GMT

Please specify the manufacturer and model of the laptop.

Re: Problem with HDMI screen

Antonioqr — Thu, 06 Feb 2025 22:43:47 GMT

Asus Vivobook s14, core ultra 5 226v

Re: Problem with HDMI screen

MUC — Thu, 06 Feb 2025 23:08:48 GMT

ASUS S5406SA User Guide

Please try using the F7 key to toggle the display mode as described on page 40. If that doesn't help, please create a Report for Intel Graphics Drivers and attach the output file here. This data will provide information about what the graphics driver sees.

Re: Problem with HDMI screen

Antonioqr — Thu, 06 Feb 2025 23:17:28 GMT

It still doesn't work when pressing F7 and selecting expand screen. I’ve attached the report of my graphics.

Re: Problem with HDMI screen

MUC — Thu, 06 Feb 2025 23:47:06 GMT

The driver does not seem to be receiving a signal from the monitor. It is as if it is not connected. If you have already successfully tested the monitor and cable on another computer, you should consider filing a warranty claim with the retailer where you purchased the device.