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    <title>topic intel graphics display driver problem after windows 10 upgrade in Graphics</title>
    <link>https://community.intel.com/t5/Graphics/intel-graphics-display-driver-problem-after-windows-10-upgrade/m-p/300304#M13987</link>
    <description>&lt;P&gt;Hi..&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I am using Dell inspiron N4050 laptop. Recently i have upgraded my OS from Windows 7 to Windows 10. After the upgrade i was unable to get screen resolution for 1399x768.&lt;/P&gt;&lt;P&gt;the driver display installed shows Microsoft Basic Display Adapter. i tried to install Intel(R) HD Graphics 3000 which was the display before the upgrade. but after install still device manager shows Microsoft Basic Display Adapter. I run the windows update and through windows update, the driver shows successfully installed but still device manager shows Microsoft Basic Display Adapter installed. I cant get the resolution for 1366x768. &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;please someone help me..&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;below is the system details and driver details from Dxdiag.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Time of this report: 8/2/2015, 20:54:37&lt;/P&gt;&lt;P&gt;             Machine name: SOFTWARE-UPDATE&lt;/P&gt;&lt;P&gt;         Operating System: Windows 10 Pro 32-bit (10.0, Build 10240) (10240.th1_st1.150717-1719)&lt;/P&gt;&lt;P&gt;                 Language: English (Regional Setting: English)&lt;/P&gt;&lt;P&gt;      System Manufacturer: Dell Inc.&lt;/P&gt;&lt;P&gt;             System Model: Inspiron N4050&lt;/P&gt;&lt;P&gt;                     BIOS: BIOS Date: 03/23/12 14:05:23 Ver: 04.06.04&lt;/P&gt;&lt;P&gt;                Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz&lt;/P&gt;&lt;P&gt;                   Memory: 4096MB RAM&lt;/P&gt;&lt;P&gt;      Available OS Memory: 3494MB RAM&lt;/P&gt;&lt;P&gt;                Page File: 2732MB used, 4344MB available&lt;/P&gt;&lt;P&gt;              Windows Dir: &lt;A&gt;C:\WINDOWS&lt;/A&gt;&lt;/P&gt;&lt;P&gt;          DirectX Version: 11.2&lt;/P&gt;&lt;P&gt;      DX Setup Parameters: Not found&lt;/P&gt;&lt;P&gt;         User DPI Setting: Using System DPI&lt;/P&gt;&lt;P&gt;       System DPI Setting: 120 DPI (125 percent)&lt;/P&gt;&lt;P&gt;          DWM DPI Scaling: UnKnown&lt;/P&gt;&lt;P&gt;                 Miracast: Not Available&lt;/P&gt;&lt;P&gt;Microsoft Graphics Hybrid: Not Supported&lt;/P&gt;&lt;P&gt;           DxDiag Version: 10.00.10240.16384 32bit Unicode&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;------------&lt;/P&gt;&lt;P&gt;DxDiag Notes&lt;/P&gt;&lt;P&gt;------------&lt;/P&gt;&lt;P&gt;      Display Tab 1: No problems found.&lt;/P&gt;&lt;P&gt;        Sound Tab 1: No problems found.&lt;/P&gt;&lt;P&gt;        Sound Tab 2: No problems found.&lt;/P&gt;&lt;P&gt;          Input Tab: No problems found.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;--------------------&lt;/P&gt;&lt;P&gt;DirectX Debug Levels&lt;/P&gt;&lt;P&gt;--------------------&lt;/P&gt;&lt;P&gt;Direct3D:    0/4 (retail)&lt;/P&gt;&lt;P&gt;DirectDraw:  0/4 (retail)&lt;/P&gt;&lt;P&gt;DirectInput: 0/5 (retail)&lt;/P&gt;&lt;P&gt;DirectMusic: 0/5 (retail)&lt;/P&gt;&lt;P&gt;DirectPlay:  0/9 (retail)&lt;/P&gt;&lt;P&gt;DirectSound: 0/5 (retail)&lt;/P&gt;&lt;P&gt;DirectShow:  0/6 (retail)&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;---------------&lt;/P&gt;&lt;P&gt;Display Devices&lt;/P&gt;&lt;P&gt;---------------&lt;/P&gt;&lt;P&gt;          Card name: Microsoft Basic Display Adapter&lt;/P&gt;&lt;P&gt;       Manufacturer: Intel Corporation&lt;/P&gt;&lt;P&gt;          Chip type: &lt;/P&gt;&lt;P&gt;           DAC type: &lt;/P&gt;&lt;P&gt;        Device Type: Display-Only Device&lt;/P&gt;&lt;P&gt;         Device Key: Enum\PCI\VEN_8086&amp;amp;DEV_0126&amp;amp;SUBSYS_05021028&amp;amp;REV_09&lt;/P&gt;&lt;P&gt;     Display Memory: 1746 MB&lt;/P&gt;&lt;P&gt;   Dedicated Memory: 0 MB&lt;/P&gt;&lt;P&gt;      Shared Memory: 1746 MB&lt;/P&gt;&lt;P&gt;       Current Mode: 1024 x 768 (32 bit) (64Hz)&lt;/P&gt;&lt;P&gt;       Monitor Name: Generic Non-PnP Monitor&lt;/P&gt;&lt;P&gt;      Monitor Model: unknown&lt;/P&gt;&lt;P&gt;         Monitor Id: &lt;/P&gt;&lt;P&gt;        Native Mode: unknown&lt;/P&gt;&lt;P&gt;        Output Type: Internal&lt;/P&gt;&lt;P&gt;        Driver Name: &lt;/P&gt;&lt;P&gt;Driver File Version:  ()&lt;/P&gt;&lt;P&gt;     Driver Version: &lt;/P&gt;&lt;P&gt;        DDI Version: 11.2&lt;/P&gt;&lt;P&gt;     Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1&lt;/P&gt;&lt;P&gt;       Driver Model: WDDM 1.3&lt;/P&gt;&lt;P&gt;Graphics Preemption: DMA&lt;/P&gt;&lt;P&gt; Compute Preemption: DMA&lt;/P&gt;&lt;P&gt;           Miracast: Not Supported&lt;/P&gt;&lt;P&gt;Hybrid Graphics GPU: Not Supported&lt;/P&gt;&lt;P&gt;     Power P-states: Not Supported&lt;/P&gt;&lt;P&gt;  Driver Attributes: Final Retail&lt;/P&gt;&lt;P&gt;   Driver Date/Size: , 0 bytes&lt;/P&gt;&lt;P&gt;        WHQL Logo'd: n/a&lt;/P&gt;&lt;P&gt;    WHQL Date Stamp: n/a.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;please someone help....&lt;/P&gt;</description>
    <pubDate>Sun, 02 Aug 2015 16:18:59 GMT</pubDate>
    <dc:creator>NHass4</dc:creator>
    <dc:date>2015-08-02T16:18:59Z</dc:date>
    <item>
      <title>intel graphics display driver problem after windows 10 upgrade</title>
      <link>https://community.intel.com/t5/Graphics/intel-graphics-display-driver-problem-after-windows-10-upgrade/m-p/300304#M13987</link>
      <description>&lt;P&gt;Hi..&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I am using Dell inspiron N4050 laptop. Recently i have upgraded my OS from Windows 7 to Windows 10. After the upgrade i was unable to get screen resolution for 1399x768.&lt;/P&gt;&lt;P&gt;the driver display installed shows Microsoft Basic Display Adapter. i tried to install Intel(R) HD Graphics 3000 which was the display before the upgrade. but after install still device manager shows Microsoft Basic Display Adapter. I run the windows update and through windows update, the driver shows successfully installed but still device manager shows Microsoft Basic Display Adapter installed. I cant get the resolution for 1366x768. &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;please someone help me..&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;below is the system details and driver details from Dxdiag.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Time of this report: 8/2/2015, 20:54:37&lt;/P&gt;&lt;P&gt;             Machine name: SOFTWARE-UPDATE&lt;/P&gt;&lt;P&gt;         Operating System: Windows 10 Pro 32-bit (10.0, Build 10240) (10240.th1_st1.150717-1719)&lt;/P&gt;&lt;P&gt;                 Language: English (Regional Setting: English)&lt;/P&gt;&lt;P&gt;      System Manufacturer: Dell Inc.&lt;/P&gt;&lt;P&gt;             System Model: Inspiron N4050&lt;/P&gt;&lt;P&gt;                     BIOS: BIOS Date: 03/23/12 14:05:23 Ver: 04.06.04&lt;/P&gt;&lt;P&gt;                Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz&lt;/P&gt;&lt;P&gt;                   Memory: 4096MB RAM&lt;/P&gt;&lt;P&gt;      Available OS Memory: 3494MB RAM&lt;/P&gt;&lt;P&gt;                Page File: 2732MB used, 4344MB available&lt;/P&gt;&lt;P&gt;              Windows Dir: &lt;A&gt;C:\WINDOWS&lt;/A&gt;&lt;/P&gt;&lt;P&gt;          DirectX Version: 11.2&lt;/P&gt;&lt;P&gt;      DX Setup Parameters: Not found&lt;/P&gt;&lt;P&gt;         User DPI Setting: Using System DPI&lt;/P&gt;&lt;P&gt;       System DPI Setting: 120 DPI (125 percent)&lt;/P&gt;&lt;P&gt;          DWM DPI Scaling: UnKnown&lt;/P&gt;&lt;P&gt;                 Miracast: Not Available&lt;/P&gt;&lt;P&gt;Microsoft Graphics Hybrid: Not Supported&lt;/P&gt;&lt;P&gt;           DxDiag Version: 10.00.10240.16384 32bit Unicode&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;------------&lt;/P&gt;&lt;P&gt;DxDiag Notes&lt;/P&gt;&lt;P&gt;------------&lt;/P&gt;&lt;P&gt;      Display Tab 1: No problems found.&lt;/P&gt;&lt;P&gt;        Sound Tab 1: No problems found.&lt;/P&gt;&lt;P&gt;        Sound Tab 2: No problems found.&lt;/P&gt;&lt;P&gt;          Input Tab: No problems found.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;--------------------&lt;/P&gt;&lt;P&gt;DirectX Debug Levels&lt;/P&gt;&lt;P&gt;--------------------&lt;/P&gt;&lt;P&gt;Direct3D:    0/4 (retail)&lt;/P&gt;&lt;P&gt;DirectDraw:  0/4 (retail)&lt;/P&gt;&lt;P&gt;DirectInput: 0/5 (retail)&lt;/P&gt;&lt;P&gt;DirectMusic: 0/5 (retail)&lt;/P&gt;&lt;P&gt;DirectPlay:  0/9 (retail)&lt;/P&gt;&lt;P&gt;DirectSound: 0/5 (retail)&lt;/P&gt;&lt;P&gt;DirectShow:  0/6 (retail)&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;---------------&lt;/P&gt;&lt;P&gt;Display Devices&lt;/P&gt;&lt;P&gt;---------------&lt;/P&gt;&lt;P&gt;          Card name: Microsoft Basic Display Adapter&lt;/P&gt;&lt;P&gt;       Manufacturer: Intel Corporation&lt;/P&gt;&lt;P&gt;          Chip type: &lt;/P&gt;&lt;P&gt;           DAC type: &lt;/P&gt;&lt;P&gt;        Device Type: Display-Only Device&lt;/P&gt;&lt;P&gt;         Device Key: Enum\PCI\VEN_8086&amp;amp;DEV_0126&amp;amp;SUBSYS_05021028&amp;amp;REV_09&lt;/P&gt;&lt;P&gt;     Display Memory: 1746 MB&lt;/P&gt;&lt;P&gt;   Dedicated Memory: 0 MB&lt;/P&gt;&lt;P&gt;      Shared Memory: 1746 MB&lt;/P&gt;&lt;P&gt;       Current Mode: 1024 x 768 (32 bit) (64Hz)&lt;/P&gt;&lt;P&gt;       Monitor Name: Generic Non-PnP Monitor&lt;/P&gt;&lt;P&gt;      Monitor Model: unknown&lt;/P&gt;&lt;P&gt;         Monitor Id: &lt;/P&gt;&lt;P&gt;        Native Mode: unknown&lt;/P&gt;&lt;P&gt;        Output Type: Internal&lt;/P&gt;&lt;P&gt;        Driver Name: &lt;/P&gt;&lt;P&gt;Driver File Version:  ()&lt;/P&gt;&lt;P&gt;     Driver Version: &lt;/P&gt;&lt;P&gt;        DDI Version: 11.2&lt;/P&gt;&lt;P&gt;     Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1&lt;/P&gt;&lt;P&gt;       Driver Model: WDDM 1.3&lt;/P&gt;&lt;P&gt;Graphics Preemption: DMA&lt;/P&gt;&lt;P&gt; Compute Preemption: DMA&lt;/P&gt;&lt;P&gt;           Miracast: Not Supported&lt;/P&gt;&lt;P&gt;Hybrid Graphics GPU: Not Supported&lt;/P&gt;&lt;P&gt;     Power P-states: Not Supported&lt;/P&gt;&lt;P&gt;  Driver Attributes: Final Retail&lt;/P&gt;&lt;P&gt;   Driver Date/Size: , 0 bytes&lt;/P&gt;&lt;P&gt;        WHQL Logo'd: n/a&lt;/P&gt;&lt;P&gt;    WHQL Date Stamp: n/a.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;please someone help....&lt;/P&gt;</description>
      <pubDate>Sun, 02 Aug 2015 16:18:59 GMT</pubDate>
      <guid>https://community.intel.com/t5/Graphics/intel-graphics-display-driver-problem-after-windows-10-upgrade/m-p/300304#M13987</guid>
      <dc:creator>NHass4</dc:creator>
      <dc:date>2015-08-02T16:18:59Z</dc:date>
    </item>
    <item>
      <title>Re: intel graphics display driver problem after windows 10 upgrade</title>
      <link>https://community.intel.com/t5/Graphics/intel-graphics-display-driver-problem-after-windows-10-upgrade/m-p/300305#M13988</link>
      <description>&lt;P&gt;It is necessary to use the generic driver of Microsoft® Windows 10.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Intel® HD Graphics 3000 is not compatible with Microsoft® Windows 10.&lt;/P&gt;&lt;P&gt;&lt;A href="http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343"&gt;http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343&lt;/A&gt; &lt;A href="http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343"&gt;http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Mike C&lt;/P&gt;</description>
      <pubDate>Tue, 04 Aug 2015 23:21:12 GMT</pubDate>
      <guid>https://community.intel.com/t5/Graphics/intel-graphics-display-driver-problem-after-windows-10-upgrade/m-p/300305#M13988</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2015-08-04T23:21:12Z</dc:date>
    </item>
    <item>
      <title>Re: intel graphics display driver problem after windows 10 upgrade</title>
      <link>https://community.intel.com/t5/Graphics/intel-graphics-display-driver-problem-after-windows-10-upgrade/m-p/300306#M13989</link>
      <description>&lt;P&gt;which drivers i can use..can u give a download link..my laptop looks disgusting now..:(&lt;/P&gt;</description>
      <pubDate>Wed, 05 Aug 2015 14:27:28 GMT</pubDate>
      <guid>https://community.intel.com/t5/Graphics/intel-graphics-display-driver-problem-after-windows-10-upgrade/m-p/300306#M13989</guid>
      <dc:creator>NHass4</dc:creator>
      <dc:date>2015-08-05T14:27:28Z</dc:date>
    </item>
    <item>
      <title>Re: intel graphics display driver problem after windows 10 upgrade</title>
      <link>https://community.intel.com/t5/Graphics/intel-graphics-display-driver-problem-after-windows-10-upgrade/m-p/300307#M13990</link>
      <description>&lt;P&gt;It is necessary to use the generic driver of Microsoft® Windows 10. Using Microsoft® Windows update utility.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Mike C&lt;/P&gt;</description>
      <pubDate>Sat, 08 Aug 2015 17:14:14 GMT</pubDate>
      <guid>https://community.intel.com/t5/Graphics/intel-graphics-display-driver-problem-after-windows-10-upgrade/m-p/300307#M13990</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2015-08-08T17:14:14Z</dc:date>
    </item>
    <item>
      <title>Re: intel graphics display driver problem after windows 10 upgrade</title>
      <link>https://community.intel.com/t5/Graphics/intel-graphics-display-driver-problem-after-windows-10-upgrade/m-p/300308#M13991</link>
      <description>&lt;P&gt;Hi I have the same unit as you do with the same problems. Did you already upgraded to win10?&lt;/P&gt;</description>
      <pubDate>Sun, 25 Oct 2015 16:09:55 GMT</pubDate>
      <guid>https://community.intel.com/t5/Graphics/intel-graphics-display-driver-problem-after-windows-10-upgrade/m-p/300308#M13991</guid>
      <dc:creator>VGuan</dc:creator>
      <dc:date>2015-10-25T16:09:55Z</dc:date>
    </item>
    <item>
      <title>Re: intel graphics display driver problem after windows 10 upgrade</title>
      <link>https://community.intel.com/t5/Graphics/intel-graphics-display-driver-problem-after-windows-10-upgrade/m-p/300309#M13992</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;The 2nd Generation Intel® Core™ Processors with Intel® HD Graphics 3000/2000 are unfortunately not compatible with Microsoft® Windows 10. If Intel improves the compatibility in the future, it will be posted on the link below: &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Supported Operating Systems&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;A href="http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343"&gt;http://www.intel.com/support/graphics/sb/CS-034343.htm?wapkw=cs-034343&lt;/A&gt; Graphics Drivers — Supported Operating Systems&lt;P&gt;&lt;/P&gt;&lt;P&gt;Regards,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;Mike C</description>
      <pubDate>Mon, 26 Oct 2015 16:18:31 GMT</pubDate>
      <guid>https://community.intel.com/t5/Graphics/intel-graphics-display-driver-problem-after-windows-10-upgrade/m-p/300309#M13992</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2015-10-26T16:18:31Z</dc:date>
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