topic Re: Games randomly not loading in textures/objects in Graphics

Games randomly not loading in textures/objects

ScumBum — Sun, 16 Mar 2025 01:53:47 GMT

Ok so Im using an Arc B580 and Im having this issue where certain objects are just not loading in. In FFXIV the large Water or ocean or a lake or whatever. just doesn't load in and I see the void below. IN battlefield 4 on certain maps that have the same snowy ground texture like the map propaganda that specific ground doesnt load in and its just the void below. in Lego Star wars the skywalker saga upon booting said game up the rock everyone stand on is not there so it looks like they are all just floating

Re: Games randomly not loading in textures/objects

AlHill — Sun, 16 Mar 2025 02:03:33 GMT

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[W10 is this generation's XP]

Re: Games randomly not loading in textures/objects

JohnM_Intel — Mon, 17 Mar 2025 04:39:17 GMT

Hello ScumBum,

Thank you for contributing to the community. Based on the details you've shared, it seems there might be an issue with background rendering. To help you troubleshoot, please ensure your graphics driver is up to date. If you haven't already, install and update to the Intel® Graphics Driver version 32.0.101.6647 (WHQL Certified). If the problem persists after updating, please let me know.

Regards,

John Sergio M.

Intel Customer Support Technician

Re: Games randomly not loading in textures/objects

ScumBum — Mon, 17 Mar 2025 15:08:46 GMT

Hi, my graphics driver is at the latest issue

Re: Games randomly not loading in textures/objects

JohnM_Intel — Tue, 18 Mar 2025 09:12:54 GMT

Hello ScumBum,

Since you've confirmed that your graphics drivers are up to date, please use Display Driver Uninstaller (DDU) to perform a clean installation and then try playing the game again. Additionally, please provide the System Support Utility (SSU) results so I can better understand your system configuration. Lastly, please share a screenshot of the Final Fantasy XIV game settings.

Regards,

John Sergio M.

Intel Customer Support Technician

Re:Games randomly not loading in textures/objects

JohnM_Intel — Mon, 24 Mar 2025 05:10:03 GMT

Hello ScumBum,

I hope you had the opportunity to review the information I posted. At your earliest convenience, please let me know so we can determine the best course of action to resolve this matter efficiently.

Regards,

John Sergio M.

Intel Customer Support Technician