https://community.intel.com/t5/Graphics/The-Intel-R-Dynamic-Tuning-Technology-Telemetry-Service-service/m-p/1677527#M140293 <P>Hi <STRONG>cuongcao22</STRONG>,</P><P><BR /></P><P>Thank you for posting in the communities!</P><P><BR /></P><P>I'm sorry to learn that you are experiencing issues with your system. To better assist you and determine the most appropriate resolution, could you please provide the needed details listed below:</P><P><BR /></P><UL><LI>I've checked the SSU logs that you provided, the graphics driver version that you have is <STRONG>31.0.101.4255</STRONG>, is this the version that don't have issues?</LI><LI>Did you perform a clean installation of your Graphics Driver before updating to the latest version?<UL><LI><A href="https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html" rel="noopener noreferrer" target="_blank">How to Use the Display Driver Uninstaller (DDU) to Uninstall an...</A></LI></UL></LI><LI>Have you already tried our latest driver: <STRONG>32.0.101.6651 (WHQL Certified)?</STRONG><UL><LI><A href="https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html" rel="noopener noreferrer" target="_blank">Intel® Arc™ &amp; Iris® Xe Graphics - Windows*</A></LI></UL></LI></UL><P><BR /></P><P>Best regards,</P><P>Earl E.</P><P>Intel Customer Support Technician</P><BR /> Tue, 25 Mar 2025 04:50:41 GMT Earl_Intel 2025-03-25T04:50:41Z https://community.intel.com/t5/Graphics/The-Intel-R-Dynamic-Tuning-Technology-Telemetry-Service-service/m-p/1677188#M140236 <P>Event Viewer:&nbsp;</P><P>"The Intel(R) Dynamic Tuning Technology Telemetry Service service failed to start due to the following error:<BR />The service did not respond to the start or control request in a timely fashion."</P><P>&nbsp;</P><P>This error may have been cause since I updated "Intel® Arc™ &amp; Iris® Xe Graphics - Windows*" to version&nbsp;32.0.101.6647 (WHQL certified)</P><P>I will attach my Intel SSU report, my event log (filtered, OneDrive link) below</P><P>How can i solve this problem?</P><P>Note: I have reinstall my current version of Windows in Settings</P><P><!-- StartFragment --><A href="https://1drv.ms/u/c/318a838da6d6f901/EfuFoGhmQzRKhfC3BcZ-U6QBOv5ulCNivZL6k0ppaIyFEA?e=0ug5Ya" target="_blank">Event Log.evtx</A></P> Mon, 24 Mar 2025 03:06:42 GMT https://community.intel.com/t5/Graphics/The-Intel-R-Dynamic-Tuning-Technology-Telemetry-Service-service/m-p/1677188#M140236 cuongcao22 2025-03-24T03:06:42Z https://community.intel.com/t5/Graphics/The-Intel-R-Dynamic-Tuning-Technology-Telemetry-Service-service/m-p/1677527#M140293 <P>Hi <STRONG>cuongcao22</STRONG>,</P><P><BR /></P><P>Thank you for posting in the communities!</P><P><BR /></P><P>I'm sorry to learn that you are experiencing issues with your system. To better assist you and determine the most appropriate resolution, could you please provide the needed details listed below:</P><P><BR /></P><UL><LI>I've checked the SSU logs that you provided, the graphics driver version that you have is <STRONG>31.0.101.4255</STRONG>, is this the version that don't have issues?</LI><LI>Did you perform a clean installation of your Graphics Driver before updating to the latest version?<UL><LI><A href="https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html" rel="noopener noreferrer" target="_blank">How to Use the Display Driver Uninstaller (DDU) to Uninstall an...</A></LI></UL></LI><LI>Have you already tried our latest driver: <STRONG>32.0.101.6651 (WHQL Certified)?</STRONG><UL><LI><A href="https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html" rel="noopener noreferrer" target="_blank">Intel® Arc™ &amp; Iris® Xe Graphics - Windows*</A></LI></UL></LI></UL><P><BR /></P><P>Best regards,</P><P>Earl E.</P><P>Intel Customer Support Technician</P><BR /> Tue, 25 Mar 2025 04:50:41 GMT https://community.intel.com/t5/Graphics/The-Intel-R-Dynamic-Tuning-Technology-Telemetry-Service-service/m-p/1677527#M140293 Earl_Intel 2025-03-25T04:50:41Z https://community.intel.com/t5/Graphics/The-Intel-R-Dynamic-Tuning-Technology-Telemetry-Service-service/m-p/1678144#M140366 <P>Hi <STRONG>cuongcao22</STRONG>,</P><P><BR /></P><P>I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that I can determine the best course of action to resolve this matter.</P><P>&nbsp;</P><P>Best regards,</P><P>Earl E.</P><P>Intel Customer Support Technician</P><BR /> Wed, 26 Mar 2025 22:59:29 GMT https://community.intel.com/t5/Graphics/The-Intel-R-Dynamic-Tuning-Technology-Telemetry-Service-service/m-p/1678144#M140366 Earl_Intel 2025-03-26T22:59:29Z https://community.intel.com/t5/Graphics/The-Intel-R-Dynamic-Tuning-Technology-Telemetry-Service-service/m-p/1678486#M140419 <P>Hi <STRONG>cuongcao22</STRONG>,</P><P><BR /></P><P>I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.</P><P>&nbsp;</P><P>Best regards,</P><P>Earl E.</P><P>Intel Customer Support Technician</P><BR /> Thu, 27 Mar 2025 22:01:38 GMT https://community.intel.com/t5/Graphics/The-Intel-R-Dynamic-Tuning-Technology-Telemetry-Service-service/m-p/1678486#M140419 Earl_Intel 2025-03-27T22:01:38Z