topic Re:Display Color Distortion After Installing Latest Driver Version in Graphics

Display Color Distortion After Installing Latest Driver Version

Vidumal — Mon, 17 Mar 2025 14:38:26 GMT

I recently installed the latest version of the display driver for my laptop, but after doing so, I am experiencing a strange issue where the colors on my display start changing erratically, resembling worms spreading across the screen. The issue persists even after rebooting the laptop.

Laptop Model: I7 ACER AN515-54-728C 9GN
Operating System: Win 11
Driver Version: 31.0.101.2134
Issue Description: After updating to the latest display driver, the screen starts showing random color distortions that seem to spread like worms. This issue occurs even after restarting the laptop.

Re:Display Color Distortion After Installing Latest Driver Version

Mike_Intel — Tue, 18 Mar 2025 04:19:29 GMT

Hello Vidumal,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

When did you start having this issue?
Was it working fine before?
Did you change any settings before the issue started?
What are the troubleshooting steps that you tried before?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re:Display Color Distortion After Installing Latest Driver Version

DhannielM_Intel — Fri, 21 Mar 2025 04:04:06 GMT

Hello Vidumal,

I'm just checking to see if you've had a chance to review my previous response, which includes a few questions related to your issue. At your earliest convenience, please share your answers with us.

Best regards,

Dhanniel M.

Intel Customer Support Technician

Re:Display Color Distortion After Installing Latest Driver Version

Mike_Intel — Wed, 02 Apr 2025 00:10:48 GMT

Hello Vidumal,

I hope you are having a good day.

I am sending another follow up on the information that I requested.

Since we have not heard back from you, I need to close this inquiry.

If you need further assistance, please post a new question as this thread will no longer be monitored.

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician