topic Re: the problem of Intel (R) HD Graphics 3000 in Graphics

the problem of Intel (R) HD Graphics 3000

idata — Sat, 27 Apr 2013 09:22:42 GMT

Hello I have now is driver version 8.15.10.2696. If I install newer versions, when you try to adjust the saturation in a big way, dramatically increases the brightness of the display and the black becomes gray. The brightness and gamma do not correct the situation, the black still looks gray.

Re: the problem of Intel (R) HD Graphics 3000

DArce — Mon, 29 Apr 2013 22:42:00 GMT

Could you please specify the drivers versions that you are having issues with?

Also provide a dxdiag report from that system. To get the report go to start menu, type dxdiag, press enter and click on save all this information.

What type of video display is being used?

Re: the problem of Intel (R) HD Graphics 3000

idata — Tue, 30 Apr 2013 05:48:30 GMT

15.28.15.64.3062 (9.17.10.3062)

Acer V243HQ

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System Information

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Time of this report: 4/30/2013, 09:33:09

Machine name: XXX

Operating System: Windows 7 Максимальная 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)

Language: Russian (Regional Setting: Russian)

System Manufacturer: To Be Filled By O.E.M.

System Model: To Be Filled By O.E.M.

BIOS: BIOS Date: 04/24/12 20:07:31 Ver: 04.06.05

Processor: Intel(R) Core(TM) i3-2125 CPU @ 3.30GHz (4 CPUs), ~3.3GHz

Memory: 4096MB RAM

Available OS Memory: 3798MB RAM

Page File: 1504MB used, 2791MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: 120 DPI (125 percent)

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 32bit Unicode

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DxDiag Notes

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Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Sound Tab 3: No problems found.

Sound Tab 4: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

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Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

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Card name: Intel(R) HD Graphics 3000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_0112&SUBSYS_01121849&REV_09

Display Memory: 1760 MB

Dedicated Memory: 256 MB

Shared Memory: 1504 MB

Current Mode: 1920 x 1080 (32 bit) (60Hz)

Monitor Name: Универсальный монитор PnP

Monitor Model: LG TV

Monitor Id: GSM0001

Native Mode: 1920 x 1080(p) (60.000Hz)

Output Type: HDMI

Monitor Name: Acer V233HZ(Digital)

Monitor Model: ACER V243HQ

Monitor Id: ACR00B0

Native Mode: 1920 x 1080(p) (60.000Hz)

Output Type: HDMI

Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 9.17.0010.3062 (English)

Driver Version: 9.17.10.3062

DDI Version: 10.1

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 3/9/2013 06:10:17, 12615680 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a

Device Identifier: {D7B78E66-4252-11CF-0F70-1821B7C2C435}

Vendor ID: 0x8086

Device ID: 0x0112

SubSys ID: 0x01121849

Revision ID: 0x0009

Driver Strong Name: oem14.inf:Intel.Mfg.NTamd64:iSNBD0:9.17.10.3062:pci\ven_8086&dev_0112

Rank Of Driver: 00E02001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: ...

Re: the problem of Intel (R) HD Graphics 3000

DArce — Tue, 30 Apr 2013 18:55:38 GMT

I have just tried the latest version 9.17.10.3062 with a DELL 190S increasing the saturation to 100 % and I do not see this behavior. Also tried an older version and still is the same.

Have you tried using another video display just to double check?.

Re: the problem of Intel (R) HD Graphics 3000

idata — Tue, 30 Apr 2013 21:05:26 GMT

At the moment, there is no way to check a different display. I tried to put five different drivers, but after all the versions 8.15.10.2696 do not behave correctly.

Re: the problem of Intel (R) HD Graphics 3000

ayosa — Tue, 25 Nov 2014 14:31:26 GMT

I have this problem too, when i tried to decrease the brightness, it significantly dim and when I tried to increase the brightness, it significantly so bright and hurt my eyes. please help this problem

Re: the problem of Intel (R) HD Graphics 3000

Kevin_M_Intel — Wed, 26 Nov 2014 18:40:27 GMT

Hi aulia_ahmad_570,

Please note that using our drivers your system can lose special features that have been added by the Computer Manufacture for your system.

If you would like to install our driver, try this one:

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764&lang=eng&ProdId=3319 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764&lang=eng&ProdId=3319

If you have problems during the installation, try the steps mentioned here:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

If issue persists with the brightness, the best option is to contact the Computer Manufacture and get their special drivers.

Kevin M

Re: the problem of Intel (R) HD Graphics 3000

ayosa — Thu, 27 Nov 2014 19:10:07 GMT

thank you @kevin_intel

I've already tried that before.

I have additional information for you that I havent told before, my led is broken, and I replace it to new one and then I have this problem.

when I put the new one led to the other laptop, the brightness toggle works.

I have no idea what's exactly how to fix this problem. please anyone help me.

Re: the problem of Intel (R) HD Graphics 3000

ayosa — Sun, 30 Nov 2014 17:47:51 GMT

please... anyone?

Re: the problem of Intel (R) HD Graphics 3000

Kevin_M_Intel — Mon, 01 Dec 2014 19:58:11 GMT

At this point and based on the step you have done so far, Next step is for you to contact the Computer Manufacture.

Kevin M