topic Re:Games Crashes When I Use FSR 3 Frame Rendering With My ARC A770 GPU in Graphics

Games Crashes When I Use FSR 3 Frame Rendering With My ARC A770 GPU

aytxx24 — Thu, 01 May 2025 08:12:29 GMT

So far in Cyberpunk 2077 and Ratchet & Clank Rift Apart, the games crash when I turn on fsr 3 frame rendering. When I turn it off, there is no problem. I would like this problem, which is probably driver related, to be solved immediately. I left Cyberpunk's error logs. I don't want to play with FSR 3 turned off because it doubled my fps. I have Intel ARC A770 Limited Edition GPU and my drivers are up to date.

Re: Games Crashes When I Use FSR 3 Frame Rendering With My ARC A770 GPU

ArchieD_Intel — Fri, 02 May 2025 06:08:57 GMT

Hi aytxx24,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?
When did the issue start? Was it after a specific driver update or game patch?
Have you used DDU to completely remove all residual drivers and installed a new one?
Have you tried adjusting the graphics settings?
Could you provide a screenshot of your in-game display and graphics settings?
Which gaming platform did you use to download the game?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

Re:Games Crashes When I Use FSR 3 Frame Rendering With My ARC A770 GPU

ArchieD_Intel — Wed, 07 May 2025 00:14:57 GMT

Hi aytxx24,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Archie D.

Intel Customer Support Technician

Re:Games Crashes When I Use FSR 3 Frame Rendering With My ARC A770 GPU

ArchieD_Intel — Mon, 12 May 2025 05:00:12 GMT

Hi aytxx24,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Archie D.

Intel Customer Support Technician