topic Re: Black screen after installing intel hd driver in Graphics

Black screen after installing intel hd driver

Lake1 — Fri, 30 May 2025 16:34:39 GMT

I'm having a black screen issue when installing any version of the Intel graphics driver.
It's an MSI GS65 laptop. I've already tried reinstalling Windows using a USB device, using older drivers, using the DDU tool, and resetting the BIOS, but nothing worked, It does work with an external monitor and also works on Linux.

Re: Black screen after installing intel hd driver

AlHill — Fri, 30 May 2025 17:19:25 GMT

What processor do you have?

Doc (not an Intel employee or contractor)
[This is the dawning of the age of Colossus, where peace is compulsory, freedom is forbidden, and man’s greatest achievement is man’s greatest mistake.]

Re: Black screen after installing intel hd driver

Lake1 — Fri, 30 May 2025 17:27:45 GMT

Is i7 8750h

Re: Black screen after installing intel hd driver

AlHill — Fri, 30 May 2025 17:30:08 GMT

The driver you want is here:

https://www.intel.com/content/www/us/en/download/776137/intel-7th-10th-gen-processor-graphics-windows.html

Doc (not an Intel employee or contractor)
[This is the dawning of the age of Colossus, where peace is compulsory, freedom is forbidden, and man’s greatest achievement is man’s greatest mistake.]

Re: Black screen after installing intel hd driver

Lake1 — Fri, 30 May 2025 17:35:45 GMT

I've already tried this version, and many others — none of them worked. The screen goes black when I install the driver.

Re: Black screen after installing intel hd driver

Lake1 — Fri, 30 May 2025 18:14:38 GMT

ChatGPT pointed out some issues in the DxDiag report, and said it might be related to NVIDIA Optimus

Re: Black screen after installing intel hd driver

AlHill — Fri, 30 May 2025 20:36:18 GMT

That link is what you should be using. You may well have worsened things by trying "many others".

And, if you want to believe chatgpt, I cannot help you.

Doc (not an Intel employee or contractor)
[This is the dawning of the age of Colossus, where peace is compulsory, freedom is forbidden, and man’s greatest achievement is man’s greatest mistake.]