Brightness control is not working

Thariq — Mon, 23 Jun 2025 05:29:02 GMT

Brightness control option is not showing, can't be able to adjust the brightness of the screen

Re: Brightness control is not working

NormanS_Intel — Tue, 24 Jun 2025 01:22:15 GMT

Hello Thariq,

Thank you for reaching out to the Intel Community.

To help us troubleshoot and identify the issue, please provide the following information:

What is the make and model of your computer?
When did the issue begin?
Were there any recent changes before this issue occurred?
To avoid repeating questions and troubleshooting steps, could you let us know what steps you've already taken?
To further examine your system specifications, please share the SSU logs from your computer. You can refer to our How to get the Intel® System Support Utility Logs on Windows* article for instructions on how to do this. Once completed, you can attach the logs to this post.

I look forward to your response.

Best regards,
Norman S.
Intel Customer Support Engineer