topic Re:Intel arc graphic update issue in Graphics

Intel arc graphic update issue

TOTTI91 — Wed, 02 Jul 2025 04:08:36 GMT

am using Msi claw and it show me that there is update for Intel arc graphic but when I press update its not doing anything

Re:Intel arc graphic update issue

ArchieD_Intel — Thu, 03 Jul 2025 02:10:53 GMT

Hi TOTTI91,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

Are there any error messages?
Have you tried manually installing the driver?
Have you tried using the OEM driver for testing?
When did the issue start? Was it after a specific update?
What are the troubleshooting steps that you tried so far?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

Re:Intel arc graphic update issue

ArchieD_Intel — Tue, 08 Jul 2025 00:39:38 GMT

Hi TOTTI91,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Archie D.

Intel Customer Support Technician

Re:Intel arc graphic update issue

ArchieD_Intel — Fri, 11 Jul 2025 00:35:13 GMT

Hi TOTTI91,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Archie D.

Intel Customer Support Technician