topic Re: Refresh rate changes after configurating through Intel Graphics Command Center in Graphics

Refresh rate changes after configurating through Intel Graphics Command Center

aDhAn03 — Wed, 16 Jul 2025 15:17:36 GMT

Hello, I was adjusting the color of my external monitor (Xiaomi G24i) through Intel Graphics Command Center. But, out of sudden, this monitor changed its refresh rate into 60hz. And when I tried to change it back to 120hz, the option didn't appear. Any solution for this particular problem? Thank you in advance

Re: Refresh rate changes after configurating through Intel Graphics Command Center

MUC — Wed, 16 Jul 2025 17:19:06 GMT

Please reset the color depth to "BPC_8" in the Intel Graphics Command Center. The Xiaomi G24i monitor has a panel that can only process 8 bits per color component (BPC). Forcing the signal to 12 bits will not provide any benefit, and you will lose 120 Hz, as 120 Hz and 12 bits simultaneously likely won't fit within the available bandwidth.

Re: Refresh rate changes after configurating through Intel Graphics Command Center

aDhAn03 — Wed, 16 Jul 2025 23:49:07 GMT

Seems, it stil not working. Have restarted my laptop as well after changing it back to 8-bit. Also have tried to plug-unplug the hdmi cable, and stil not working as well

Re: Refresh rate changes after configurating through Intel Graphics Command Center

aDhAn03 — Wed, 16 Jul 2025 23:52:12 GMT

Ah, have figured it out. It turns out, I need to change the Color Format to YCBCR_444 (it was RGB. I forget if I did change it or no. But, I think I did. So the issue must be on this particular part)