topic Re: NPU driver finishes OK but Error 1000 is reported in Graphics

NPU driver finishes OK but Error 1000 is reported

PhugoidEffect — Thu, 24 Jul 2025 05:48:57 GMT

Like described in the subject, the end of the installation is reported as successful, but Driver & Support Assistant lists as "Installation failed with error code 1000"

Tried twice, same outcome.

Re: NPU driver finishes OK but Error 1000 is reported

Andre46 — Thu, 24 Jul 2025 07:08:21 GMT

I have the same problem.

Device Managemant screen

Intel Corporation / 3-7-2025 / 32.0.100.4181

-------------------------------------------------------------------

Intel driver & support History screen:

Intel NPU Driver - Windows

Installation failed with error code 1000

Description:
This download installs Intel® NPU Driver - Windows* 32.0.100.4181 for Intel® Core™ Ultra processors.

Version:
32.0.100. 4181Release date:
July 23, 2025Size:
117.58 MB

Regard, Andre

Re: NPU driver finishes OK but Error 1000 is reported

LT7879 — Thu, 24 Jul 2025 08:52:16 GMT

I have the same problem too.

Re: NPU driver finishes OK but Error 1000 is reported

Anubis — Thu, 24 Jul 2025 17:48:58 GMT

same to me, err code 1000

MPG Z890I EDGE TI WIFI (MS-7E33)

285K

any soloution?

Re: NPU driver finishes OK but Error 1000 is reported

MarcoAuday — Thu, 24 Jul 2025 12:53:38 GMT

Today, 2025-07-24, I installed the new Intel NPU Driver but it produces error code 1000 immediately after my computer reboots. I tried reinstalling one more time with the same result. Also, the Intel Driver and Support Assistant keeps flagging the NPU as not installed.

My computer has an Intel Core Ultra 9 285k processor, ASUS ROG Maximus Apex Z890 motherboard, and I am running the latest Windows 11 with all the most recent updates applied.

About a week ago I was prompted to install the previous version of the NPU Driver and it was successfully installed the first time I tried.

Re: NPU driver finishes OK but Error 1000 is reported

skypjack — Thu, 24 Jul 2025 15:59:21 GMT

Same error. 285k on a MSI z890 tomahawk. Running latest and fully updated W11.

Tried to install, reinstall and clean install it. Nothing works apparently.

Re: NPU driver finishes OK but Error 1000 is reported

Frank90 — Thu, 24 Jul 2025 19:29:13 GMT

Same error on ASUS ROG Strix Scar 18 with Intel Core Ultra 9 275HX. The issue is very wird, because the driver is already installed, but the manager says no.

And the updater points to the exact same version.

So here we are:

4 failures (1000 and 1006 error codes) for a driver that is installed in my OS, and the updater trying to install the exact same version into an infinite loop.

PD: Version 32.0.100.4082 had no issues when installing.

Re: NPU driver finishes OK but Error 1000 is reported

Passegua — Thu, 24 Jul 2025 20:05:13 GMT

Same problem, installed repaired three times. Same error

Re:NPU driver finishes OK but Error 1000 is reported

JedG_Intel — Fri, 25 Jul 2025 05:38:56 GMT

Hello PhugoidEffect,

Thank you for posting on Intel Community Forum.

It appears that you're having installation issues on NPU driver with Intel Driver & Support Assistant. To further troubleshoot the issue, kindly try to download the driver manually here -Intel® NPU Driver - Windows*

If you continue to observe the same issue, please let me know so we can further investigate.

Best regards

Jed G.

Intel Customer Support Technician

Re: Re:NPU driver finishes OK but Error 1000 is reported

Dietmar-Po — Fri, 25 Jul 2025 05:55:58 GMT

I did that already without success. In addition I have removed all NPU drivers, installed npu_win_32.0.100.4082 and the new version afterwards, without success.

Re: Re:NPU driver finishes OK but Error 1000 is reported

Frank90 — Fri, 25 Jul 2025 10:10:10 GMT

Hello JedG_Intel. The driver is installed successfully (downloading the installer or using the assistant), but the assistant says the opposite. Please take a look at this:

As you can see, my PC already has the version 32.0.100.4181, but the assistant says that the installation fails:

And it also points to update it to the exact same version:

So, if it's installed, the issue is with the support assistant that cannot recognize the installed driver, or the driver is corrupt (i don't put my money on this).

Re: Re:NPU driver finishes OK but Error 1000 is reported

MarcoAuday — Fri, 25 Jul 2025 10:19:36 GMT

Hi Jed G,

I downloaded the driver from the Intel website and manually installed it with the same result. Not knowing how important this driver is for the proper functioning of my computer I also downloaded the previous version (4082). After (4181) manual installation failed I manually forced the installation of (4082) and it was successful.

By the way, both failed installations of (4181) also generated messages in the Windows Events viewer:

Kernel-EventTracing, event ID: 2, Session "WindowsUpdate_trace_log" failed to start with the following error: 0xC0000035.

Hope this helps you solve this problem.

Re: Re:NPU driver finishes OK but Error 1000 is reported

PhugoidEffect — Fri, 25 Jul 2025 10:32:12 GMT

Hello Jed,
Just like everyone else have reported, I have the very same issues. This is clearly a problem within the verification of the Assistant. The driver is installed just fine, a proof of that is the fact that when we try to reinstall, the installer detects it as Repair installation. Please advise the developers to take a look at the routine that verifies whether or not the installation has succeeded.
Thank you for your kind support.

Re: NPU driver finishes OK but Error 1000 is reported

tommyr87 — Fri, 25 Jul 2025 11:07:04 GMT

Glad I'm not the only one. I'm thinking my armor software was blocking it. Driving me crazy.

Re: Re:NPU driver finishes OK but Error 1000 is reported

SJH1016 — Fri, 25 Jul 2025 11:33:23 GMT

Downloaded the driver manually and still get error 1000 message (tried with a clean installation too).

Re: NPU driver finishes OK but Error 1000 is reported

GMizusawa — Fri, 25 Jul 2025 11:55:58 GMT

Same problem as all others.

Both install methods result in Error 1006 or 1000 with ISDA reporting new driver available afterwards. Device manager indicates the driver was successfully updated.

Reinstall attempts permit "Repair" which indicates successful repair, only for the problem repeat.

ASUS Vivobook Pro 15 N6506MJ_Q543MJ + Intel Core Ultra 9 185H

Re: NPU driver finishes OK but Error 1000 is reported

webkostas — Fri, 25 Jul 2025 13:47:04 GMT

Hello, same error here. I noticed that when I was trying (repeatedly) to install the drivers, there was the following msg. Of course, there was no other installation going on, and I restarted numerous times too. It seems there is a generic issue/bug with those drivers. Let's hope they will solve and update soon.

Re: NPU driver finishes OK but Error 1000 is reported

Dietmar-Po — Fri, 25 Jul 2025 16:12:18 GMT

The Intel Driver Support Assistant repeatedly attempts to install version 4181 after every reboot, resulting in error 1000 and a persistent red dot icon in the Windows info bar.

Re: NPU driver finishes OK but Error 1000 is reported

Moi51 — Fri, 25 Jul 2025 16:32:04 GMT

Bonjour,

J'ai aussi le même soucis.

J’espère que Intel va s'atteler à cela et y remédier rapidement.

J'ai hâte !

🙄

Re: NPU driver finishes OK but Error 1000 is reported

Frank90 — Fri, 25 Jul 2025 17:27:56 GMT

Yes, this is interesting