https://community.intel.com/t5/Graphics/Intel-Arc-amp-Iris-Xe-Graphics-Windows-Installation-failed-with/m-p/1708472#M144653 <P>I keep getting the same error when attempting to update the drivers. Any ideas on how to resolve?</P><P>&nbsp;</P> Sun, 10 Aug 2025 17:40:14 GMT JEL 2025-08-10T17:40:14Z https://community.intel.com/t5/Graphics/Intel-Arc-amp-Iris-Xe-Graphics-Windows-Installation-failed-with/m-p/1708472#M144653 <P>I keep getting the same error when attempting to update the drivers. Any ideas on how to resolve?</P><P>&nbsp;</P> Sun, 10 Aug 2025 17:40:14 GMT https://community.intel.com/t5/Graphics/Intel-Arc-amp-Iris-Xe-Graphics-Windows-Installation-failed-with/m-p/1708472#M144653 JEL 2025-08-10T17:40:14Z https://community.intel.com/t5/Graphics/Intel-Arc-amp-Iris-Xe-Graphics-Windows-Installation-failed-with/m-p/1708819#M144725 <P>Hi <STRONG>JEL</STRONG>,</P><P>&nbsp;</P><P>Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:</P><P>&nbsp;</P><P>Are you having issues with your current drivers?</P><P>When did the issue start? Was it after a specific update?</P><P>What are the troubleshooting steps that you tried so far?</P><P>Have you used DDU to completely remove all residual drivers and installed a new one?</P><P>Can you please provide a screenshot of the error?</P><P>&nbsp;&nbsp;</P><P>Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here.&nbsp;<A href="https://www.intel.com/content/www/us/en/support/articles/000008563/ethernet-products.html" rel="noopener noreferrer" target="_blank">Help Guide for the Intel® System Support Utility</A>.</P><P>&nbsp;</P><P>If you have any questions, please let us know. Thank you.</P><P>&nbsp;</P><P>Best regards,</P><P>&nbsp;</P><P>Archie D.</P><P>Intel Customer Support Technician</P><BR /> Tue, 12 Aug 2025 01:39:19 GMT https://community.intel.com/t5/Graphics/Intel-Arc-amp-Iris-Xe-Graphics-Windows-Installation-failed-with/m-p/1708819#M144725 ArchieD_Intel 2025-08-12T01:39:19Z https://community.intel.com/t5/Graphics/Intel-Arc-amp-Iris-Xe-Graphics-Windows-Installation-failed-with/m-p/1709627#M144826 <P>Hi&nbsp;<STRONG>JEL</STRONG>,</P><P>&nbsp;</P><P>I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.&nbsp;</P><P>&nbsp;</P><P>Best regards,</P><P>&nbsp;</P><P>Archie D.</P><P>Intel Customer Support Technician</P><BR /> Fri, 15 Aug 2025 00:01:28 GMT https://community.intel.com/t5/Graphics/Intel-Arc-amp-Iris-Xe-Graphics-Windows-Installation-failed-with/m-p/1709627#M144826 ArchieD_Intel 2025-08-15T00:01:28Z https://community.intel.com/t5/Graphics/Intel-Arc-amp-Iris-Xe-Graphics-Windows-Installation-failed-with/m-p/1710632#M144978 <P>Hi&nbsp;<STRONG>JEL</STRONG>,</P><P>&nbsp;</P><P>I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.</P><P>&nbsp;</P><P>Best regards,</P><P>&nbsp;</P><P>Archie D.</P><P>Intel Customer Support Technician</P><BR /> Wed, 20 Aug 2025 00:12:05 GMT https://community.intel.com/t5/Graphics/Intel-Arc-amp-Iris-Xe-Graphics-Windows-Installation-failed-with/m-p/1710632#M144978 ArchieD_Intel 2025-08-20T00:12:05Z