topic Re:FFXIV game graphic glitching, Intel Iris Xe in Graphics

FFXIV game graphic glitching, Intel Iris Xe

Washhouse0122 — Wed, 20 Aug 2025 12:09:03 GMT

default graphic settings, updated driver to the latest 32.0.101.6989

Processor:"13th Gen Intel(R) Core(TM) i5-1340P , GenuineIntel"

Windows 11

Re:FFXIV game graphic glitching, Intel Iris Xe

JeanetteC_Intel — Thu, 21 Aug 2025 01:54:49 GMT

Hello Washhouse0122,

Thank you for posting in Intel Communities.

To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing key information below:

Where is the game (FFXIV) obtained from (Steam, etc.)?
Tell us the steps to reproduce the issue (this is very important!).

Additionally, I highly appreciate you sharing your system configuration so I can fully check and provide you with an accurate fix. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

Scan: Check the box Everything.
Click Scan.
Review: When finished scanning, click Next.
Click Save. *Attach the SSU log file as you reply.

I look forward to your reply soon.

Best regards,

JeanetteC.

Intel Customer Support Technician

Re:FFXIV game graphic glitching, Intel Iris Xe

JeanetteC_Intel — Tue, 26 Aug 2025 04:35:06 GMT

Hello Washhouse0122,

Were you able to check the previous post?

Let us know if you have any questions.

Best regards,

JeanetteC.

Intel Customer Support Technician

Re:FFXIV game graphic glitching, Intel Iris Xe

RandyT_Intel — Fri, 29 Aug 2025 02:17:20 GMT

Hello Washhouse0122,

Since I haven't heard from you, I will proceed with closing this case. Please note that it will no longer be monitored. However, you may submit a new ticket if you need further assistance in the future.

Best regards,

Randy T.

Intel Customer Support Technician